Sales and Marketing Coordinator

Role Overview

Sales and Marketing Coordinator at IHG Hotels and Resorts, InterContinental Doha Beach & Spa, located in Doha, Qatar.

Company Overview

IHG Hotels and Resorts is the world's largest family of luxury hotels. The InterContinental Doha Beach & Spa is located on Doha's longest private beach, nestled in landscaped gardens. The property features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental. Situated in an exclusive location, the hotel is minutes from downtown Doha, major government and corporate offices, the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club.

Role Purpose

The Sales and Marketing Coordinator plays a key role in supporting the sales and marketing department by ensuring smooth and efficient operation of day-to-day activities. The role drives hotel growth and success through exceptional organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

Sales Support

• Assist the sales team with administrative tasks, including preparing proposals, contracts, and correspondence.
• Coordinate client bookings.
• Serve as the primary point of contact for sales inquiries, providing timely responses to client requests.
• Ensure the highest level of customer service.
• Support the team with scheduling and coordination of meetings, site inspections, and event bookings for corporate clients, groups, and individual guests.
• Track inquiries and bookings from online and offline channels.

Marketing & Communications

• Help with preparation and distribution of sales materials, proposals, and promotional content that align with the hotel's brand.
• Assist in development and execution of creative marketing campaigns, both online and offline, that align with the hotel's luxury brand and target audience.
• Help manage and update the hotel's website and social media platforms (Facebook, Instagram, LinkedIn).
• Ensure all content is engaging, on-brand, and optimized for visibility.

Qualifications & Experience

• Minimum of 1-2 years of experience in a sales and marketing support or coordinator role, preferably within luxury hospitality.
• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field is preferred.

Skills & Competencies

• Excellent communication skills, both written and verbal, with the ability to interact effectively with clients, guests, and internal teams.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience with CRM systems (for example Salesforce, Opera) is a plus.
• Detail-oriented with a focus on delivering excellent service.
• Proactive and solutions-oriented approach to problem-solving.

Additional Information

• Competitive salary and benefits package.