Sales Advisor (UAE National)

Role Overview

Sales Advisor (UAE National) at Al Tayer Group, Dubai, UAE.

Role Purpose

Plan, initiate and conduct the sales process with customers visiting the showroom or during sales calls, while contributing to the achievement of monthly sales targets and budgets.

Key Responsibilities

Sales Execution

• Carry out sales in accordance with pre-agreed monthly targets and budgets.
• Attend to customers visiting the showroom and initiate the sales process with them, paying attention to their needs and offering qualified advice on product specifications.
• Maintain close contact with prospect customers, make sales calls and visit them to suit their schedule and convenience.
• Introduce and follow up on suitable sales prospects.
• Participate in seasonal sales campaigns and promotions to maximize sales penetration.

Customer Service & Relationship Management

• Provide the highest degree of customer service and satisfaction at all times in accordance with the company's sales policies and procedures to maximize future recommended or repeat sales.
• Ensure that customers are aware of all available extras, accessories and warranties.
• Provide customers with qualified advice on vehicle finance and insurance facilities.
• Notify customers of any delays, changes in requirements and specifications, ensuring smooth conclusion of vehicle handover.

Documentation & Reporting

• Prepare and maintain visit and call reports and logs highlighting salient features and advise the Manager accordingly.
• Report weekly and monthly on agreed performance data, comparing actual with targeted and budgeted performance.
• Ensure details of all vehicle transactions are accurately completed and recorded and registered with sales administration, including payment and registration of the vehicle with the traffic department and invoicing.

Database & Market Management

• Maintain customer database and contribute towards the development of the prospects list.
• Keep abreast of competition in this segment of cars.

Pre-Delivery & Documentation

• Ensure pre-delivery inspections and proper documentation of the sales transaction.

Qualifications & Experience

• Degree in any discipline or through automotive vocational route.
• 3–5 years of solid experience in fleet sales in the GCC market.

Skills & Competencies

• Good knowledge of automobile sales gained through formal training or work experience.
• Bilingual proficiency in Arabic and English preferred.
• Attention to detail and concern for quality.
• Dynamic and proactive personality.