وصف الوظيفة
Role Overview
Sales Advisor, Ford – Dubai, with Al Tayer Group. The role exists to plan, initiate, and conduct the sales process with customers visiting the showroom or on sales calls, and to contribute to achieving monthly sales targets.
Role Purpose
To drive vehicle sales through direct customer engagement, maintain prospect relationships, ensure accurate transaction documentation, and deliver exceptional customer service aligned with company sales policies and procedures.
Key Responsibilities
Sales Execution
- Carry out sales in accordance with pre-agreed monthly targets and budgets.
- Attend to customers visiting the showroom and initiate the sales process, paying attention to their needs and offering qualified advice on product specifications.
- Maintain close contact with prospect customers, make sales calls, and visit them to suit their schedule and convenience.
- Introduce and follow up suitable sales prospects.
- Participate in seasonal sales campaigns and promotions to maximize sales penetration.
Customer Service & Engagement
- Provide the highest degree of customer service and satisfaction at all times in accordance with company sales policies and procedures to maximize future recommended or repeat sales.
- Ensure that customers are aware of all available extras, accessories, and warranties.
- Provide customers with qualified advice on vehicle finance and insurance facilities.
- Notify customers of delays, changes in requirements and specifications, and other matters to ensure smooth conclusion of vehicle handover.
Documentation & Administration
- Prepare and maintain visit and call reports or logs highlighting salient features and advise the Manager accordingly.
- Maintain customer database and contribute towards the development of a prospects list.
- Ensure pre-delivery inspections and proper documentation of the sales transaction.
- Ensure that details of all vehicle transactions are accurately completed, recorded, and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.
Reporting & Performance
- Report weekly and monthly on agreed performance data, comparing actual with targeted and budgeted performance.
Market Awareness
- Keep abreast of competition in this segment of cars.
Qualifications & Experience
- Degree in any discipline or through automotive vocational route.
- Three to five years of solid experience in the GCC market.
- Good knowledge of automobile sales gained through formal training or work experience.
Skills & Competencies
- Attention to details and concern for quality.
- Dynamic and proactive personality.
الراتبغير مُفصح عنه من صاحب العمل
آخر موعد—