وصف الوظيفة
Role Overview
Sales Advisor - Emiratization at Al Tayer Group. This role is based in the United Arab Emirates and focuses on fleet sales within the automotive sector.
Role Purpose
To plan, initiate, and conduct the sales process with customers visiting the showroom or during sales calls, and contribute to achieving monthly sales targets.
Key Responsibilities
Sales Execution
- Carry out sales in accordance with pre-agreed monthly targets and budgets.
- Attend to customers visiting the showroom, initiate sales process with them, pay attention to their needs, and offer qualified advice on product specifications.
- Maintain close contact with prospect customers, make sales calls, and visit them to suit their schedule and convenience.
- Introduce and follow up on suitable sales prospects.
- Participate in seasonal sales campaigns and promotions to maximize sales penetration.
Customer Service & Relationship Management
- Provide the highest degree of customer service and satisfaction at all times in accordance with the company's sales policies and procedures to maximize future recommended or repeat sales.
- Ensure that the customer is aware of all available extras, accessories, and warranties.
- Provide customers with qualified advice on vehicle finance and insurance facilities.
- Notify customers of delays, changes in requirements and specifications, and ensure smooth conclusion of vehicle handover.
Documentation & Record Keeping
- Prepare and maintain visit and call reports and logs highlighting salient features and advise the Manager of the same.
- Maintain customer database and contribute towards the development of the prospects list.
- Ensure pre-delivery inspections and proper documentation of the sales transaction.
- Ensure details of all vehicle transactions are accurately completed, recorded, and registered with sales administration, including payment and registration of the vehicle with the traffic department and invoicing.
Reporting & Performance Monitoring
- Report weekly and monthly on agreed performance data, comparing actual with targeted and budgeted performance.
Market Intelligence
- Keep abreast of competition in this segment of cars.
Qualifications & Experience
- Degree in any discipline or completion of an automotive vocational route.
- Three to five years of solid experience in fleet sales in the GCC market.
Skills & Competencies
- Good knowledge of automobile sales gained through formal training or work experience.
- Preferably bilingual in Arabic and English.
- Attention to details and concern for quality.
- Dynamic and proactive personality.
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