وصف الوظيفة
Role Overview
Sales Account Manager at Bayut | dubizzle in Oman. As part of Dubizzle Group, the largest classifieds player in emerging markets, you will acquire new clients, drive sales, and increase revenue by building and maintaining relationships with businesses and individuals in your assigned territory.
Company Overview
Dubizzle Group is an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. The group operates leading classifieds brands across the Greater MENA, South Asia, and Southeast Asia regions, serving more than 200 million monthly users. Dubizzle Oman operates alongside ten collective brands in the market.
Role Purpose
Build a solid sales pipeline and acquire new clients while maintaining and growing relationships with existing accounts. You will balance new business development with client retention, ensuring consistent revenue growth, account health, and customer satisfaction through proactive communication and tailored product solutions.
Key Responsibilities
Sales Development & Pipeline
- Build a solid sales pipeline to achieve 100%+ sales targets.
- Meet new clients to increase the active client pool.
- Manage client relationships, providing consistent support and ensuring customer satisfaction.
- Leverage technology to improve sales performance and increase operational efficiency.
Account Management & Retention
- Meet active clients to maintain listings health, relationship health, and lead health.
- Ensure retention of active clients by tracking utilisation and account health.
- Monitor and manage client accounts, ensuring timely payments and resolving any outstanding issues.
- Ensure that at least 95% of due payments are collected on time.
- Take ownership of the sales environment, ensuring proper reporting and communication between internal teams and clients.
Product & Process Knowledge
- Understand the product in full detail through cross-departmental communication.
- Understand sales strategies and customer relationship management (CRM) tools.
- Challenge current sales processes and identify opportunities to streamline operations and improve efficiency.
- Recommend and support the implementation of sales systems and technologies to improve sales operations.
- Recommend strategies to manage and control sales processes and client records effectively.
Reporting & Compliance
- Ensure all calls, meetings, and follow-ups are added in CRM for reporting purposes.
- Ensure compliance with all relevant sales regulations and company policies.
- Provide guidance and advice to executives, managers, and team members on sales-related matters.
Qualifications & Experience
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- Minimum of 5 years' experience in sales or account management, preferably within a similar industry.
- Experience in properties, real estate, or a closely related field.
- Proven track record of managing key client accounts and consistently meeting sales targets.
- Cross-GCC sales experience will be given strong preference.
- Additional certifications in sales management or related areas are a plus.
Skills & Competencies
- Strong understanding of sales strategies and customer relationship management (CRM) tools.
- Experience in managing sales processes, from lead generation to closing.
- Knowledge of market trends, competitive analysis, and business development.
- Advanced MS Excel skills for reporting and tracking sales performance.
- Ability to build and maintain relationships with clients and key stakeholders.
- Strong organisational and negotiation skills.
- Excellent written and verbal communication skills.
- Ability to work under pressure and meet deadlines.
- Proven ability to develop and implement successful sales strategies.
- Demonstrable ability to work to tight deadlines on critical projects.
- High attention to detail.
- Proactive and result-driven mindset.
- Strong desire to exceed expectations.
Additional Information
- Fast-paced, high-performing work culture.
- Opportunity to expand the brand in Oman.
- Multinational exposure and close collaboration with other brands.
- Rewards and recognition programs.
- Learning and development opportunities.