وصف الوظيفة
Role Overview
Room Attendant at Rixos Premium Qetaifan Island North, operated by Accor.
Company Overview
Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. The property spans five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, beach club, and numerous fine dining and casual restaurants. It is the ultimate multi-inclusive vacation destination.
Role Purpose
The Room Attendant provides exceptional guest service by maintaining cleanliness and orderliness of guest rooms and hotel areas. The role ensures guests have a pleasant and comfortable stay by meeting or exceeding cleanliness standards and following all health and safety guidelines.
Key Responsibilities
Housekeeping & Maintenance
- Clean and sanitize guest rooms, bathrooms, and public areas.
- Make beds, change linens, and replace towels and other amenities.
- Dust and polish furniture, fixtures, and surfaces.
- Vacuum, sweep, and mop floors.
- Replenish guest room supplies such as toiletries, towels, and minibar items.
- Ensure all cleaning equipment and supplies are well-stocked and maintained.
- Ensure all room appliances, lighting, and electronics are functioning properly.
Safety, Reporting & Compliance
- Report any damages, broken equipment, or unsafe conditions to the supervisor.
- Adhere to hotel policies regarding security and confidentiality of guest information.
Guest Service
- Provide courteous and friendly service to hotel guests.
- Address any guest requests or concerns promptly.
Qualifications & Experience
- High school diploma or equivalent preferred.
- Prior experience in housekeeping or cleaning advantageous.
Skills & Competencies
- Ability to work independently with minimal supervision.
- Strong attention to detail.
- Physical stamina to handle lifting, bending, and long hours of standing.
- Good communication skills.
- Positive attitude.
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