Room Attendant

Role Overview

Room Attendant at Accor, Fairmont Bab Al Bahr, Abu Dhabi.

Company Overview

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort located on Abu Dhabi Creek. The luxury urban hideaway features 366 spacious rooms, suites, and a villa, along with exquisite restaurants and bars, a private beach, pool, meeting rooms, and a ballroom. The property overlooks the Sheikh Zayed Grand Mosque.

Role Purpose

To clean and maintain guest rooms, suites, and assigned hotel areas to luxury hospitality and brand standards, ensuring every space is impeccably presented and ready for guests.

Key Responsibilities

Guest Room Service

• Clean and service guest rooms, suites, bathrooms, and assigned hotel areas in accordance with luxury hospitality and brand cleanliness standards.
• Make beds, change linens, replenish towels, toiletries, and guest room amenities according to hotel procedures.
• Inspect guest rooms to ensure cleanliness, presentation, functionality, and readiness for arriving guests.
• Support deep cleaning projects, VIP arrivals, special requests, and turndown service operations as assigned.

Cleaning and Maintenance

• Dust, vacuum, sanitize, mop, and maintain cleanliness of furniture, fixtures, floors, windows, mirrors, and surfaces.
• Maintain organization and cleanliness of housekeeping carts, storage rooms, linen closets, and operational work areas.
• Follow established cleaning procedures, chemical handling guidelines, sanitation standards, and workplace safety procedures.

Safety and Reporting

• Report maintenance concerns, safety hazards, missing items, or damaged equipment promptly to leadership.
• Ensure proper handling and security of guest belongings and hotel property at all times.

Guest and Operational Support

• Respond promptly and professionally to guest requests and housekeeping service needs.
• Collaborate effectively with Housekeeping leadership, Engineering, Front Office, and operational teams to support seamless guest experiences.
• Maintain productivity standards and complete assigned room quotas within established timeframes while upholding quality expectations.
• Uphold luxury hospitality standards through professionalism, appearance, attention to detail, and guest service excellence.
• Perform additional duties as assigned to support hotel operations.