Role in Origins - F&B (VAJ)

Role Overview

Role in Origins - F&B at Emaar Hospitality Group. This is a food and beverage position in a 5-star hospitality environment.

Company Overview

Emaar Hospitality Group operates with core values centered on customer focus, ownership mindset, fast-paced execution, talent and tenacity, and adaptability. The company prioritizes delivering flawless products, services, and experiences, driving efficiency and effectiveness throughout the business, and maintaining high energy and positivity across all teams.

Role Purpose

Ensure exceptional dining experiences by representing the brand throughout the guest journey and delivering flawless service. Delight each guest from welcome until farewell, turning them into loyal fans of the restaurants.

Key Responsibilities

Operations & Service Delivery

• Conduct all operational tasks in F&B Service while upholding service standards and procedures.
• Go the extra mile to exceed expectations.
• Prevent complaints and ensure adequate service recovery where needed.

Guest Experience & Communication

• Represent the brand throughout the guest journey to deliver a flawless dining experience.
• Pro-actively communicate with fellow Ambassadors, always with the guest's interests at heart.

Qualifications & Experience

• High school diploma minimum; college degree in Hotel Management or related field preferred.
• Minimum one year of experience in a similar position in a 5-star hospitality company.
• Strong command of both written and spoken English required; additional language is an asset.
• Genuine service personality with high emotional intelligence.

Skills & Competencies

• Customer First mindset.
• Drive for Results.
• Learning orientation.
• Resilience.
• Adaptability.