وصف الوظيفة
Role Overview
Retail Sales Executive at Galadari Brothers. This role drives sales by achieving monthly targets, delivering excellent customer service, and ensuring a smooth sales process from inquiry to delivery.
Role Purpose
To achieve or exceed monthly and annual sales targets for new units while delivering the highest levels of customer service, building customer loyalty, and maintaining strong relationships to support repeat business and overall showroom performance.
Key Responsibilities
Sales Performance
- Achieve or exceed monthly and annual sales targets for new units.
- Solve problems and deliver sales results within set timeframes.
Product & Market Knowledge
- Constantly improve and update knowledge of product range, features, and benefits.
- Maintain awareness of the automotive industry, including new features, technical developments, market trends, competitor analysis, selling techniques, and customer handling skills.
Customer Engagement & Relationship Management
- Deliver the highest levels of customer service to create customer loyalty and repeat sales.
- Build and maintain relationships with existing and prospective customers.
- Function as customer advocate and primary sales contact by providing complete follow-up from initial contact through quotes, demonstrations, negotiation, and closing of deals.
- Follow up with current and new customers via telephone enquiries and showroom walk-ins.
Operations & Administration
- Coordinate with branches and Head Office for movement of vehicles.
- Document and maintain all records for future reference and for use by the Sales and Branch Managers.
- Prepare daily reports based on target.
- Perform any relevant ad-hoc duties and/or relevant special projects as assigned by Management.
Qualifications & Experience
- Bachelor's Degree, preferably in Sales.
- Proven sales background within a Business to Consumer automotive sales environment.
Skills & Competencies
- Excellent communication and sales ability.
- Proactive, hardworking, goal-oriented, and motivated approach.
- Fluency in English communication and/or Arabic language (added advantage).
- Good team player with experience in professional, high-pressure working environments.
- Excellent business relationship management skills.
- Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
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