وصف الوظيفة
Role Overview
Retail Sales Executive – Mazda at Galadari Brothers. The role is based at a showroom location within the Galadari Brothers organization.
Role Purpose
Drive sales by achieving monthly targets, delivering excellent customer service, and ensuring a smooth sales process from inquiry to delivery. The role focuses on product knowledge, customer engagement, and maintaining strong relationships to support repeat business and overall showroom performance.
Key Responsibilities
Sales Target & Performance
- Achieve or exceed monthly and annual sales targets for new units.
- Deliver sales results within set time frames.
- Prepare daily reports based on target.
Customer Service & Relationship Management
- Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales.
- Build and maintain relationships with existing and prospective customers.
- Function as customer advocate and primary sales contact through complete follow-up from initial contact, quotes, demonstrations, negotiation and closing of deals.
- Follow up with current and new customers via telephone enquiries and showroom walk-ins.
Product & Market Knowledge
- Constantly improve and update knowledge of product range, features and benefits.
- Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills.
Operations & Administration
- Coordinate with branches and Head Office for movement of vehicles.
- Document and maintain all records for future references and for use by the Sales and Branch Managers.
- Solve problems to deliver sales results.
Additional Duties
- Perform any relevant ad-hoc duties or relevant special projects as assigned by Management.
Qualifications & Experience
- Bachelor's Degree, preferably in Sales.
- Proven sales background within a Business to Consumer automotive sales environment.
Skills & Competencies
- Excellent communication and sales ability.
- Fluency in English communication; Arabic language is an added advantage.
- Proactive, hardworking, goal orientated and motivated approach.
- Good team player, experienced in professional, high-pressure working environments.
- Excellent business relationship management skills.
- Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
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