Retail Sales Executive - iCAUR - Ras Al Khaimah

Role Overview

Retail Sales Executive - iCAUR at Galadari Brothers, located in Ras Al Khaimah.

Role Purpose

Drive sales by achieving monthly targets, delivering excellent customer service, and ensuring a smooth sales process from inquiry to delivery. The role focuses on product knowledge, customer engagement, and maintaining strong relationships to support repeat business and overall showroom performance.

Key Responsibilities

Sales Performance

• Achieve or exceed monthly and annual sales targets for new units.
• Deliver the highest levels of customer service to create customer loyalty and repeat sales.
• Solve problems and deliver sales results within set timeframes.

Product & Market Knowledge

• Constantly improve and update knowledge of product range, features and benefits.
• Maintain awareness of automotive industry, including new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills.

Customer Management

• Build and maintain relationships with existing and prospective customers.
• Function as customer advocate and primary sales contact through complete follow-up from initial contact, quotes, demonstrations, negotiation and closing of deals.
• Follow up with current and new customers via telephone enquiries and showroom walk-ins.

Operations & Administration

• Coordinate with branches and Head Office for movement of vehicles.
• Document and maintain all records for future references and for use by the Sales and Branch Managers.
• Prepare daily reports based on target.

Additional Duties

• Complete any relevant ad-hoc duties and special projects assigned by Management.

Qualifications & Experience

• Bachelor's Degree, preferably in Sales.
• Proven sales background within a Business to Consumer automotive sales environment.

Skills & Competencies

• Excellent communication and sales ability.
• Proactive, hardworking, goal-oriented and motivated approach.
• Good team player, experienced in professional, high-pressure working environments.
• Excellent business relationship management skills.
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Fluency in English communication; Arabic language is an added advantage.