وصف الوظيفة
Role Overview
Retail Merchandising Manager at Hermès Paris. This role supports the development of analysis, business and merchandising strategies to maximize business opportunities and growth potential in close collaboration with the Retail Merchandising Director, Paris HQ and local Retail teams.
Company Overview
Hermès is an independent, family-owned French house founded in 1837 that creates high-quality objects. The company employs nearly 25,185 people worldwide and operates over 300 stores around the world. Hermès is driven by permanent entrepreneurial spirit, consistently high standards, and the transmission of exceptional know-how through sixteen artisanal métiers. The company cultivates the freedom and autonomy of each individual through responsible management and respects people and resources through strong territorial anchoring.
Role Purpose
Support Regional Stores to achieve their sales objectives, ensure that each store has a coherent and unique product offer, and monitor and control the stock equation.
Key Responsibilities
Market and Métier Knowledge
- Conduct frequent store visits to acquire product expertise, analyse feedback and identify trends.
- Monitor sales performance through quantitative analyses and qualitative feedback compilation.
- Undertake detailed analyses to understand business opportunities and risks.
- Build action plans in close collaboration with Retail, Training, Customer Service, Métiers and Europe Region to achieve ambitions.
- Plan product feedback sessions and métier circles with ambassadors to collect key insights from each store and prepare for buying sessions.
- Work closely with Retail Merchandising Director to update sales forecasts.
OTB and Buying Management
- Collaborate in the definition of OTB for stores in line with the strategy of the subsidiary and Europe and with the stock objectives set for the current year.
- Monitor and control reorders in line with budgeted stock levels.
- Propose a buying strategy and support physical stores in their buying to ensure a coherent offer that answers to customer needs and enhances store identities, with a good balance between novelties and bestsellers (assortments, PSI, novelties).
- Monitor PSI and replenishment in collaboration with the Planning team, proposing adjustments based on sales per store, assortment planning and retail constraints.
Product Animation
- Support the launch of new products by collaborating with Training team, Visual Merchandiser and Communications to ensure successful launches.
- Work closely with VM team to optimise product visibility, create coherent VM stores, and highlight products as per business needs.
- Contribute to the success of Animations and Events by ensuring the product assortment, working with Customer Service to ensure timely delivery, collaborating on VM plans, and providing tools to support the Retail team.
- Ensure product is managed throughout the region by the appropriate action of transfers and replenishment to optimize sales and stock management.
- Work with the Training team to support in-store briefings for key products.
Métiers & Europe Community Partnership
- Share, implement and adapt Europe strategy within the subsidiary and bring forward the best practices from the community.
- Work closely with the Métiers to implement their strategy locally and achieve growth ambitions.
- Serve as the key liaison between the Stores and Métiers: share feedback and key information.
Qualifications & Experience
- 5–7 years of Retail Merchandising or Buying experience within a retail environment.
Skills & Competencies
- Highly analytical with exceptional organisational and presentation skills.
- Advanced knowledge of Microsoft Office, particularly Microsoft Excel.
- Excellent communication skills and ability to work with Retail teams and liaise with Corporate teams.
- Detailed in analyses but synthetic and action-focused when sharing with others.
- Business and service-oriented, proactive towards tasks and proposing new ideas.
- Team player with great interpersonal skills.