وصف الوظيفة
Role Overview
Retail Manager (Store Based) for SKIMS at Al Tayer Group, Kuwait. You will lead and oversee store operations, ensuring exceptional customer experience, achievement of store targets, and strong team performance.
Company Overview
Al Tayer Insignia is a luxury retail group with over 40 years of partnership with iconic global brands. Operating across the GCC, the company manages boutiques, department stores, and leading online platforms with a seamless omnichannel presence. The team is diverse, customer-obsessed, and passionate about creativity and individual growth.
Role Purpose
Drive high-performance store operations through exceptional leadership, operational excellence, and consistent alignment with brand standards. Deliver industry-leading customer experience while achieving and exceeding all store-related targets.
Key Responsibilities
Sales & Performance Management
- Drive sales to achieve and exceed store targets through effective leadership and operational efficiency.
- Track sales performance against forecasts, analyze trends, and leverage insights to drive sales growth and maximize profitability.
- Monitor and analyze store performance metrics, implementing strategies and action plans to develop the business.
- Prepare sales analyses and reports on operational performance, market trends, competitor activities, and customer behavior to support informed decision-making and brand strategy development.
Market & Competitive Intelligence
- Stay informed on market trends related to the industry, product categories, customer preferences, and competitor activity.
Financial Management
- Maintain 360 P&L awareness and implement strategies to protect profit and manage cost lines.
Customer Experience & Brand Standards
- Ensure the store delivers an industry-leading service culture at all times.
- Collaborate with the visual merchandising team to ensure consistent implementation and maintenance of brand VM standards across all stores.
Operations & Stock Management
- Oversee all aspects of stock management across the brand, ensuring compliance with procedures while guiding the team to achieve optimal stock levels and minimize loss.
- Enforce and monitor compliance with store operations policies and procedures to maintain consistent and efficient operations.
Sales Promotions & Marketing
- Plan and execute sales promotions and marketing initiatives in alignment with operational guidelines, ensuring effective execution and maximum impact.
People Management
- Recruit, train, and retain a high-performing team.
- Provide guidance and motivation to team members to drive high performance and quality output, while actively supporting their continuous development.
Qualifications & Experience
- Graduate in any discipline.
- 5–7 years' experience successfully managing a fast-paced, large-format, or multiple profitable retail stores.
Skills & Competencies
- Retail Operations Management.
- Sales and Marketing.
- Coaching and mentoring.
- Inventory Management.
- Visual Merchandising.
- Financial Management.