Retail Manager - Gymshark - Riyadh

Role Overview

Retail Manager at Gymshark, a store-based position located in Riyadh, reporting to Al Tayer Group in Dubai, UAE.

Role Purpose

Lead and oversee store operations to ensure consistent delivery of exceptional customer experience, achievement and over-achievement of store targets, and strong team performance. Drive a high-performance culture, maintain operational excellence, and ensure alignment with brand standards.

Key Responsibilities

Sales & Performance

• Drive sales to achieve and exceed store targets through effective leadership and operational efficiency.
• Track sales performance against forecasts, analyze trends and leverage insights to drive sales growth and maximize profitability.
• Monitor and analyze store performance metrics, implementing strategies and action plans to develop the business.

Market & Competitive Awareness

• Stay informed on market trends related to the industry, product categories, customer preferences, and competitor activity.
• Prepare sales analyses and reports on operational performance, market trends, competitor activities, and customer behaviour to support informed decision-making and brand strategy development.

Financial Management

• Maintain 360 P&L awareness and implement strategies to protect profit and manage cost lines.

Customer Experience & Brand Standards

• Ensure the store delivers an industry leading service culture at all times.
• Collaborate with the visual merchandising team to ensure consistent implementation and maintenance of brand VM standards across all stores.

Inventory & Stock Management

• Oversee all aspects of stock management across the brand, ensuring compliance with procedures while guiding the team to achieve optimal stock levels and minimize loss.

Promotions & Marketing

• Plan and execute sales promotions and marketing initiatives in alignment with operational guidelines, ensuring effective execution and maximum impact.

Operations & Compliance

• Enforce and monitor compliance with store operations policies and procedures to maintain consistent and efficient operations.

People Management & Development

• Recruit, train and retain a high-performing team.
• Provide guidance and motivation to team members to drive high performance and quality output, while actively supporting their continuous development.

Qualifications & Experience

• Graduate in any discipline.
• 5–7 years' experience successfully managing a fast-paced, large-format retail store.

Skills & Competencies

• Retail Operations Management
• Sales and Marketing
• Coaching and mentoring
• Inventory Management
• Visual Merchandising
• Financial Management