Restaurants Manager

Role Overview

Restaurants Manager at IHG Hotels and Resorts, voco Doha Central, Doha, Qatar. Lead all food and beverage operations at this 147-room pre-opening luxury hotel in central Doha.

Company Overview

voco Doha Central is a pre-opening hotel where contemporary style, genuine hospitality, and thoughtful comfort converge in vibrant central Doha. The hotel is ideally located with effortless access to the city's business districts, cultural landmarks, and shopping destinations, including Souq Waqif, the Museum of Islamic Art, the Corniche, and the Doha Metro. Hamad International Airport is a short drive away. The 147 thoughtfully designed rooms and suites blend modern comfort with the distinctive charm of voco. Guests can access an indoor swimming pool, fully equipped fitness centre, and spa with treatment rooms, Moroccan baths, steam room, and sauna. Dining venues include Choices (international breakfast buffet), Lobby Lounge (handcrafted coffee and light refreshments), and in-room dining. The hotel offers versatile event spaces and a dedicated events team. IHG Hotels and Resorts is one of the world's leading hotel groups, committed to delivering True Hospitality for Good.

Role Purpose

Ensure guests enjoy a memorable experience across all food and beverage outlets, from full conference banquets to casual refreshments. Lead daily operations, develop your team, maintain exceptional service and safety standards, and drive financial performance across all F&B areas.

Key Responsibilities

Operations Management

• Manage all aspects of daily food and beverage operations, including outlets, kitchens, banquet facilities, and special events, ensuring compliance with operating policies and brand standards.
• Effectively manage multiple priorities, coordinate cross-functional activities, and ensure smooth operations during daily service and special events.

Team Leadership & Development

• Lead, coach, and develop a team of hospitality professionals and supervisors to deliver exceptional service and achieve operational excellence.
• Manage, motivate, and develop multicultural teams in a diverse and fast-paced hospitality environment.

Guest Experience

• Ensure outstanding guest experiences by setting high service standards, implementing improvements, and identifying opportunities to exceed expectations.

F&B Strategy & Revenue

• Develop and execute F&B promotions calendars, assist in planning special event menus, and drive initiatives to enhance revenue and guest engagement.

Safety & Compliance

• Maintain the highest standards of food safety, hygiene, quality, and operational compliance.

Financial Performance

• Monitor financial performance by achieving budgeted revenues, controlling expenses and labor costs, and maximizing profitability across all F&B areas.

Qualifications & Experience

• Minimum four years of demonstrated success as a Restaurants Manager in a luxury or upscale hotel environment.
• Experience managing All-Day Dining, Banquet, and In-Room Dining operations, including team leadership, operational management, and guest service excellence.
• Bachelor's degree or higher education qualification in Hospitality Management, Hotel Management, Culinary Arts, or a related field preferred.

Skills & Competencies

• Strong leadership skills with the ability to manage, motivate, and develop multicultural teams.
• Excellent communication and interpersonal skills.
• Demonstrated ability to thrive in a diverse and fast-paced hospitality environment.