Restaurant Manager (Fine Dining Experienced)

Role Overview

Restaurant Manager (Fine Dining Experienced) at RISE Enterprise. This role oversees daily operations at a fine dining establishment, leading a team and ensuring outstanding guest experiences in the Qatar food and beverage market.

Role Purpose

To manage all aspects of fine dining restaurant operations, lead and develop a team of 15+ staff members, maintain exceptional service standards and food quality, ensure full regulatory compliance, and drive profitability while fostering a positive workplace culture.

Key Responsibilities

Operations Management

• Oversee daily restaurant operations, opening and closing procedures, and shift management to ensure optimal food quality and service efficiency.
• Maintain consistent quality control regarding recipe adherence, food presentation standards, and overall facility and equipment maintenance.
• Conduct regular inventory counts, manage stock reconciliation, negotiate with suppliers, and minimize overall operational waste.

Team Leadership

• Recruit, train, schedule, and supervise a team of 15+ staff members while promoting teamwork, performance coaching, and positive morale.
• Ensure workplace adherence to Qatar Labor Law regarding staff welfare, safety practices, uniform standards, and disciplinary actions.

Guest Experience & Customer Service

• Drive customer service excellence by resolving guest complaints, monitoring online reviews, and cultivating relationships with regular diners.
• Collaborate with management on menu development, pricing, upselling strategies, promotional activities, and special group bookings.

Compliance & Safety

• Enforce full compliance with Qatar Municipality health standards, HACCP food safety protocols, cleaning schedules, and safety inspections.

Financial Management

• Manage operational finances by controlling food and labor costs, monitoring budgets, analyzing POS sales reports, and driving profitability.
• Oversee daily cash handling, POS systems, financial reconciliation, and the preparation of operational reports for upper management.

Qualifications & Experience

• Degree or Diploma in Hospitality Management, Business Administration, or a related field.
• Minimum 3 years of restaurant management experience in Qatar, managing teams of 15 or more staff members.
• Strong knowledge of Qatar Municipality regulations and Qatar Labor Law.

Skills & Competencies

• Fluency in English.
• Strong MS Office and POS software skills.
• Arabic language skills strongly preferred.