Relationship Manager, Acquisition.Injaz - RBG - Emirati Deposits Team.Retail Banking Group

Role Overview

Relationship Manager, Acquisition with the Injaz - RBG - Emirati Deposits Team in the Retail Banking Group at Mashreq.

Role Purpose

Drive new-to-bank business growth within the Emirati and Islamic deposit segments while maintaining strong client relationships, securing wallet share, and delivering cross-sell opportunities across Mashreq's product suite.

Key Responsibilities

Business Development & Acquisition

• Proactively drive new-to-bank business to grow Emirati and Islamic business presence.
• Proactively solicit and manage businesses that meet agreed risk-reward parameters of the unit.
• Deliver agreed acquisition numbers and achieve significant cross-sell of other bank products.

Client Relationship Management

• Maintain close contact and relationships with clients to ensure Mashreq remains one of their main banks and secures a major share of their wallet.
• Serve as intra-organization liaison ensuring service delivery to clients.

Cross-Functional Collaboration

• Work closely with all product and channel partners from RBG and CIBG and SME FX team to maximize opportunities through regular contacts, feedback, coordination, and cross-referrals.

Compliance & Risk Management

• Ensure compliance requirements for relationships are adhered to in line with bank policies, including KYC, AML, account reviews as per risk levels, and high-value transaction monitoring.

Performance & Execution

• Demonstrate self-starter mentality to ensure consistency in productivity and performance.