Regulatory Compliance Officer

Role Overview

Regulatory Compliance Officer at Talabat (part of Delivery Hero Group), a global local delivery platform operating in approximately 65 countries with headquarters in Berlin, Germany.

Company Overview

Talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Role Purpose

Manage all regulatory compliance, licensing, customs, immigration, and official documentation processes to ensure the company maintains full compliance with local and national authorities across all operational areas.

Key Responsibilities

Customs & Shipment Processing

• Process all relevant tasks related to customs, airports, and other bodies.
• Manage clearance processes of shipments at the customs department.

Licensing & Official Documentation

• Renew official company documents including trade license, chamber of commerce, CR, import license, PAFN, and municipality license.
• Carry out procedures for issuing new branch licenses or CRs for new locations.
• Obtain all necessary approvals, licenses, and training for new locations.
• Attest contracts and agreements before relevant authorities as required.

Vehicle & Traffic Compliance

• Assist departments in resolving issues related to company vehicle registration and renewal.
• Assist in Traffic Department processes such as renewing registration books, advertising permits, and driver licenses for riders and 3PL partners if needed.
• Issue permits for food control for staff and company vehicles.

Health & Safety Certification

• Issue health certificates for all staff required to hold the same.

Departmental Liaison

• Liaise with respective departments, such as marketing, to issue licenses for campaigns including discounts, offers, and rewards.

Immigration & Visa Processing

• Manage PRO day-to-day processing of all visas, permits, licensing, and registration transactions while coordinating with relevant government authorities and agencies.
• Oversee processing of all visa categories, including employment and residence visas for employees, as well as visas required for entertainers and guests.
• Ensure timely submission of all required documents to Immigration and Labor authorities for cancelled or absconding employees, enabling their removal from the company's sponsorship records.
• Ensure all departure and exit formalities are completed following visa cancellation.
• Obtain quarterly sponsorship reports from Immigration and Labor authorities, reconcile them against internal records, and resubmit them with necessary supporting documentation.

General Duties

• Deliver correspondences to authorities or companies.
• Perform other duties related to the role as assigned by the supervisor.