Registrar

Role Overview

Registrar at International Schools Partnership. This role is based at a school within the ISP network.

Role Purpose

Manage student registration, enrollment documentation, and regulatory compliance with the Ministry of Education and Higher Education (MOEHE). Serve as the primary administrative liaison between the school, parents, and MOEHE, ensuring all registration requirements are met and records are accurately maintained.

Key Responsibilities

Registration & Enrollment Management

• Manage Engage and MOEHE portals.
• Serve as the contact person for all parents once they accept the offer.
• Collect required documents from parents including identification papers, school or medical reports, information sheets, and school forms.
• Send new parents' welcome packages, required documents, and school forms.
• Follow up with new parents on registration fees payment.
• Update admissions toolkit, tour script, school forms needed for enrollment, and welcome package as required.
• Update Engage with relevant templates for communication with parents.
• Ensure Engage is updated with information for children and parents.
• Ensure class lists, parents' contact details, and students' details are kept updated.

Regulatory Compliance & MOEHE Portal Management

• Follow up with parents to comply with MOEHE requirements for new children.
• Issue Transfer certificates, leaving certificates, and any other relevant documentation required from the MOEHE portal.
• Upload student results on the MOEHE portal after approval from Principal and Senior Leadership Team.
• Complete the promotion of students after uploading results to the MOEHE portal.
• Add subjects and new classes on the MOEHE portal as required.
• Liaise with MOEHE for new grades requirements.
• Liaise with MOEHE regarding fees and discounts approvals.
• Ensure school marketing materials are in line with MOEHE regulations.
• Be the source of knowledge to admissions and Senior Leadership Team regarding MOEHE regulations.

Retention & Reporting

• Follow up on re-enrollments and reports as per ISP KPIs.
• Report on leavers following ISP regulations.

Support & Collaboration

• Assist the school during inspections.
• Assist admissions with calls, events, and tours as required.
• Assist admissions in promoting the school to generate new leads.
• Work closely with finance and school nurse.

Qualifications & Experience

• Bachelor's Degree from a relevant field.
• At least 4 years of working experience in Qatar.
• Previous experience with MOEHE.
• English and Arabic speaker.

Skills & Competencies

• Presentation skills.
• Articulate, communicative, and able to present information in a concise and professional manner.
• Organization skills; well organized and able to prioritize tasks.
• Customer service.
• Critical thinking.
• Ability to negotiate, persuade, and motivate others.
• Willingness to undertake appropriate professional development.

Additional Information

Compliance & Professional Standards

• Comply with the school's Vision, Mission, and Policies.
• Maintain positive professional relationships with all staff members.
• Ensure contact with students is on a strictly professional basis, with the physical and emotional safety of students being of paramount importance.
• Strictly follow the hours of work as arranged with the Principal.
• Maintain confidentiality of sensitive information; under no circumstances is this confidentiality to be compromised.

ISP Principles

• Begin with children and students; their success is our success.
• Identify potential safeguarding and Health & Safety issues and act on and follow up on all concerns appropriately.
• Treat everyone with care and respect.
• Operate effectively by focusing on the things that are most important.
• Make financial choices carefully based on the needs of children, students, and schools.
• Engage positively with personal and professional development and school improvement.

Safeguarding & Vetting

• All post holders are subject to appropriate vetting procedures, including an online due diligence search, references, and satisfactory Criminal Background Checks or equivalent covering the previous 10 years' employment history.

Commitment to Diversity, Equity, Inclusion, and Belonging

• ISP is committed to identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background, or other demographic characteristics.