Registered Nurse - Medical / Surgical

Role Overview

Registered Nurse - Medical / Surgical at NMC Healthcare.

Company Overview

NMC Healthcare operates under the regulatory framework of the UAE Code of Conduct, Scope of Practice and licensure requirements. The organization is committed to maintaining standards aligned with DOH/DHA/MOH/MOHAP quality improvement initiatives, ANCC Pathway to Excellence® standards, and comprehensive infection prevention and control policies.

Role Purpose

Provide safe, effective, patient-centered nursing care in medical and surgical settings by assessing patient needs, implementing individualized care plans, coordinating with the interprofessional team, and maintaining the highest standards of clinical practice, patient safety, and professional conduct in accordance with UAE regulatory requirements.

Key Responsibilities

Patient Care & Clinical Practice

• Provide and coordinate patient care, educate patients and the public about various health conditions, and provide advice and emotional support to patients and family members.
• Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment in collaboration with physicians and other healthcare specialists.
• Perform systematic patient assessment, re-assessment and collect pertinent data about the patient's health or situation.
• Understand and analyse assessment information and data.
• Determine actual and potential nursing diagnoses, problems, and issues.
• Define the predicted and expected outcomes of the patient's planned care.
• Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.
• Record vital signs, recognize, address and escalate all abnormalities.
• Prepare patients for medical examination and treatment.
• Administer medications and monitor patients for any side effects and reactions.
• Administer treatments such as IV fluids or blood products and monitor patients for any reactions.
• Provide wound care management.
• Assist in medical procedures, invasive or non-invasive, as needed.
• Facilitate the process of safe patient admission, transfer and discharge.
• Employ strategies to promote patients' health and a safe environment.
• Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.

Life Support & Emergency Response

• Perform essential life support as per regulatory requirements and scope, including but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, and Neonatal Resuscitation.
• Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association emergency algorithms.
• Ensure timely expert advice or senior nursing support is sought when a patient's condition fails to respond to prescribed treatment.

Clinical Skills & Knowledge

• Maintain and update technical and clinical skills related to nursing practice.
• Understand different diagnostic tests and laboratory examinations.
• Ensure they are skilled, trained and competent before using any medical device.

Education & Training

• Ensure relevant training and competency is undertaken to deliver care safely.
• Maintain up-to-date mandatory training requirements.
• Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.
• Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.
• Support and supervise pre-registration and new nurses and other healthcare workers when required.
• Participate in teaching, mentorship and preceptorship when required.
• Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling.
• Participate in Performance Improvement Plans when required.
• Share knowledge and skill with others to improve patient care and services.

Quality Assurance & Governance

• Maintain awareness of and comply with NMC Policies and Procedures.
• Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required.
• Uphold the regulatory and accreditation standards.
• Continually seek to improve the service of and care delivery for patients and their families.
• Report and notify all untoward/serious and near miss incidents to direct line manager and then through the incident reporting system in a timely manner.
• Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and services.
• Promote customer service based on NMC patient satisfaction results.
• Share best practices and quality patient outcomes through audit.
• Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.
• Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®.

Professional Practice & Conduct

• Always uphold the reputation of the nursing profession.
• Act as a positive role model for all nursing and support staff.
• Demonstrate insight of own behaviour and in others.
• Be responsible for the assessment, planning, implementation and evaluation of programmes of care under the indirect supervision of senior nursing staff.
• Comply with all aspects of the UAE Code of Conduct, Scope of Practice and licensure as per the regulator.
• Refuse to undertake any task for which they have not been trained and are not competent to undertake.
• Always seek expert help when the demand of care, service or skill falls outside their capabilities.
• Delegate tasks only to those team members who are trained, skilled and competent to undertake such tasks.
• Assist in updating clinical policies and guidelines in line with skill and experience.
• Assist, engage with and contribute to the professional development of colleagues.
• Ensure re-licensure is managed in a timely manner.
• Always maintain patient confidentiality.

Safety & Risk Management

• Always speak up if safety is a concern.
• Treat all patients with kindness, respect and compassion.
• Recognize and work within the limits of their own competence.
• Take responsibility for their own actions.
• Communicate effectively with colleagues to ensure patients receive the safest, most effective care possible.
• Speak up if something isn't right.
• Comply with Occupational Safety and Health Management Systems (OSHMS) instructions, policies and safe working procedures.
• Use appropriate personal protective equipment and safety systems.
• Be familiar with emergency and evacuation procedures.
• Not wilfully or recklessly endanger anyone's health and safety.
• Assist with the preparation of risk assessments.
• Report OSH Hazards, incidents, near misses and issues.
• Reduce, reuse and recycle waste as much as possible.
• Attend all OSH trainings, awareness programs and mock drills.
• Participate in OSHMS audits and inspections, ensuring standards are maintained.

Infection Prevention & Control

• Read and implement the NMC IPC Policy and Strategy to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.
• Maintain the strictest hand hygiene compliance encompassing the 5 moments of hand hygiene, bare below the elbows and environmental care at all times.

Equality, Diversity & Safeguarding

• Promote diversity, equity, inclusion and belonging in service delivery and employment practices.
• Comply with NMC equality and diversity policies, procedures and initiatives.
• Support NMC's commitment to safeguarding and promoting the welfare of all children and vulnerable adults in accordance with Federal Law No. 3 of 2016 (Wadeema's Law).

General

• Perform additional duties when required.

Qualifications & Experience

Essential

• Appropriate license to work as a registered nurse in the relevant regulatory health authority with all qualifications and experience these mandates.
• Ability to manage own professional re-licensure.
• Valid American Heart Association Basic Life Support Provider card.
• Willingness to work across departments when necessary.
• Ability to communicate clearly and effectively in English (spoken and written).

Desirable

• Evidenced ability to work as part of an inter-professional team.
• Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.
• Ability to communicate effectively in Arabic.

Skills & Competencies

Core Competencies

• Drive Performance and Results (Proficient level).
• Coaching and Mentoring (Developing level).

Additional Information

• Full details are available on the employer's original posting.