Recreation Supervisor

Role Overview

Recreation Supervisor at Marriott. The position is based at a Marriott property and focuses on creating and managing recreational activities and facilities for guests.

Role Purpose

Develop and deliver engaging recreational programming while maintaining safe, clean facilities and equipment. Supervise recreation activities, manage guest participation, and ensure compliance with safety regulations and company standards.

Key Responsibilities

Recreation Programming & Guest Engagement

• Create recreational activity agendas and advertisements using publishing software.
• Encourage, recruit, register, and schedule guests to participate in recreation activities.
• Provide information to guests about available recreation facilities and activities.
• Promote a fun and relaxing atmosphere for guests.

Facility & Equipment Management

• Conduct inventory of supplies, materials, and equipment.
• Inform manager of low supply items.
• Clean and maintain recreational equipment and supplies.
• Visually inspect tools, equipment, or machines to identify defects.

Safety & Emergency Response

• Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
• Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
• Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager.
• Provide assistance to injured guests until the arrival of emergency medical services.
• Report accidents, injuries, and unsafe work conditions to manager.
• Complete safety training and certifications.

Staff Leadership & Development

• Assist management in training, motivating, and coaching employees.
• Serve as a role model.

Guest Service & Operations

• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Process orders or transactions from customers and collect payment as necessary.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Enter and locate work-related information using computers and point of sale systems.

Compliance & Quality

• Follow company policies and procedures.
• Ensure uniform and personal appearance is clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, and implement new ways to increase organizational quality.

Qualifications & Experience

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience (preferred).
• At least 1 year of supervisory experience (preferred).

Skills & Competencies

• CPR Certification (required).
• First Aid Certification (required).
• Recreation and Fitness Equipment certification or training (required).
• Any certification or training required by local and state agencies (required).
• Ability to read and visually verify information in a variety of formats, including small print.
• Proficiency with computers and point of sale systems.
• Clear and professional communication.

Additional Information

• Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move through narrow, confined, or elevated spaces.
• Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.