وصف الوظيفة
Role Overview
Receptionist at MIRA Construction. The Receptionist serves as the first point of contact for visitors and callers, ensuring a professional, welcoming, and organized front desk experience.
Role Purpose
This role combines customer service, administrative support, and communication responsibilities to support the overall efficiency of the office.
Key Responsibilities
Front Desk Operations
- Greet and assist visitors in a polite and professional manner.
- Manage incoming calls, emails, and messages.
- Maintain a clean and organized reception area.
Customer Service
- Provide accurate information about EGSH and direct visitors to the correct departments.
- Handle inquiries and minor complaints courteously.
Administrative Support
- Schedule appointments and meetings as required.
- Manage incoming and outgoing mail and office supplies.
- Support general clerical tasks including filing, data entry, and photocopying.
Coordination & Communication
- Liaise with internal departments and external contacts.
- Assist in preparing materials for meetings or staff onboarding.
Professionalism & Compliance
- Maintain confidentiality and uphold EGSH standards.
- Ensure reception area follows safety and access protocols.
Qualifications & Experience
- Previous experience in a receptionist or administrative role.
Skills & Competencies
- Strong communication and interpersonal skills.
- Proficiency in MS Office and standard office equipment.
- Professional appearance and attitude.
- Fluent in English and local languages.
Additional Information
- Competitive salary and commission structure.
- Ongoing training and development.
- Modern and well-equipped work environment.
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