Receptionist - Radisson Resort Al Marjan Island

Role Overview

Receptionist at Radisson Resort Al Marjan Island, Radisson Hotel Group. This is a front-of-house guest-facing role within one of the world's largest hotel groups, operating ten distinctive hotel brands across more than 1,460 hotels in 95+ countries.

Company Overview

Radisson Hotel Group's overarching brand promise is Every Moment Matters, with a signature Yes I Can! service ethos. People are at the core of business success; the organization empowers employees to be their best every day through culture, spirit, environment and opportunity.

Role Purpose

The Receptionist/Host role is central to creating seamless guest experiences from arrival through departure. You will be the welcoming presence that guides guests, answers questions, connects them to hotel services and departments, and embodies Radisson's authentic, fun and flexible energy throughout every interaction.

Key Responsibilities

Guest Experience & Service Delivery

• Guide guests through self-check-in and self-check-out kiosks to ensure smooth journey initiation and completion.
• Serve as the primary point of contact for all guest inquiries about hotel services, amenities, events and local city information.
• Solve guest questions and concerns proactively before they escalate into larger issues.
• Radiate Radisson energy in every interaction—authentic, fun and flexible.

Coordination & Support

• Connect guests with the appropriate hotel departments when specialized assistance is needed, fostering hotel-wide teamwork.
• Support Front Office operations with essential administrative tasks that maintain operational flow and energy levels.

Qualifications & Experience

• Proven experience working with IT systems and technology.
• English language proficiency required.

Skills & Competencies

• Dynamic personality with exceptional people interaction skills and flexibility.
• Innovative and creative mindset with a positive attitude toward problem-solving.
• Self-motivated with genuine passion for guest service.
• Russian language is an added advantage.
• Passion for music, art and fashion is desired.

Additional Information

• Russian language capability is considered an added advantage.
• Candidates with a passion for music, art and fashion are encouraged to apply.
• Radisson Hotel Group offers exclusive global hotel rates for employees and loved ones at hotels worldwide, plus access to local perks and rewards tailored by country.
• The organization provides investment in employee growth, learning and career development.
• Workplace culture emphasizes inclusion, fun and meaningful work through Employee Resource Groups and inclusion initiatives.