وصف الوظيفة
Role Overview
Receptionist for Salon at MIRA Construction. This is a front desk position responsible for providing excellent customer service and ensuring smooth salon operations.
Role Purpose
Serve as the first point of contact for salon clients, managing appointments, answering inquiries, processing payments, and supporting the overall client experience.
Key Responsibilities
Client Relations & Service
- Greet and welcome clients warmly upon arrival.
- Answer client inquiries regarding services, pricing, and promotions.
Appointment & Scheduling Management
- Manage appointment scheduling and confirmations via phone, email, and in-person.
Operations & Administration
- Maintain a clean and organized reception area.
- Handle cash, card payments, and maintain accurate transaction records.
- Assist with inventory management and order supplies as needed.
Marketing & Retention
- Support marketing activities and client retention initiatives.
Qualifications & Experience
- Previous experience in a receptionist or customer service role, preferably in a salon or hospitality environment.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Basic computer skills and familiarity with appointment management software.
- Fluency in English required; knowledge of additional languages is a plus.
- Professional appearance and friendly, approachable demeanor.
Additional Information
- Competitive salary and commission structure.
- Ongoing training and development.
- Modern and well-equipped work environment.
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