Receptionist | Aloft Abu Dhabi

Role Overview

Receptionist at Aloft Abu Dhabi, operated by Marriott International, located in Abu Dhabi.

Company Overview

Aloft is a modern hotel brand that serves as a launching and landing pad for guests, offering a hub for connection with others and the local area. The brand emphasizes modern design, personality, and welcomes confident self-expressers. Aloft operates as part of Marriott International's portfolio of brands.

Role Purpose

To deliver memorable and unique guest experiences by taking initiative to serve guests throughout their entire stay, processing operational needs, addressing requests, and completing reports while maintaining professional standards and safe workplace practices.

Key Responsibilities

Guest Experience & Service Delivery

• Deliver a wide range of services that guide guests through their entire stay.
• Process guest check-in and check-out transactions as part of the overall experience.
• Address guest requests and complete associated reports.
• Share highlights of the local area with guests.
• Assist guests with loading and unloading vehicles.
• Transport luggage to and from guest rooms and designated bell areas.

Workplace Standards & Compliance

• Create a safe workplace environment.
• Follow company policies and procedures.
• Maintain confidentiality of guest and company information.
• Protect company assets.
• Uphold quality standards in all interactions and operations.
• Maintain professional uniform, personal appearance, and communications.

Physical Requirements

• Stand, sit, or walk for extended periods.
• Move through narrow, confined, or elevated spaces.
• Navigate up and down stairs and service ramps.
• Move, lift, carry, push, pull, and place objects weighing 50 pounds or less without assistance.
• Move, lift, carry, push, pull, and place objects weighing up to 100 pounds with assistance.
• Reach overhead and below the knees.
• Bend, twist, pull, and stoop as needed.

Qualifications & Experience

• High school diploma or G.E.D. equivalent.
• No related work experience required.
• No supervisory experience required.
• No license or certification required.

Additional Information

Marriott International is committed to equal opportunity employment and non-discrimination on any protected basis, including disability and veteran status. The company actively fosters an environment where the unique backgrounds and experiences of associates are valued and celebrated.