Receptionist | alfanar Electric

Role Overview

Receptionist at alfanar Electric, UAE.

Company Overview

alfanar is headquartered in Riyadh, Saudi Arabia, and operates construction and manufacturing businesses, design and development centers, and facilities across the Middle East and other countries. The company is involved in electrical, electromechanical and civil engineering construction; manufacturing and marketing electrical construction products; and allied engineering services. alfanar operates three main divisions: alfanar electric, alfanar Construction, and alfanar Building Systems.

alfanar electric is the industrial arm, manufacturing a variety of low, medium and high voltage electrical construction products. It operates industries in Riyadh and Jubail (Saudi Arabia), Dubai (UAE), and London (UK), with a development and engineering center in Chennai (India). The center of alfanar's industrial activities is alfanar Industrial Complex, situated in the Third Industrial Zone on Al-Kharj Road, Riyadh, spread across 700,000 square meters and housing comprehensive infrastructure including a data and communication center and commercial zone.

Role Purpose

Serve as the initial point of contact, creating a positive and professional atmosphere for visitors and callers. Manage the reception area efficiently, handle inquiries, coordinate appointments, and provide essential administrative support.

Key Responsibilities

Employee Access and Security

• Activate employees' punch access.
• Create new access cards and manage door access changes based on approved requests.
• Register details of all non-alfanar visitors.

Bank Card Management

• Check bank details of bank cards received by post mail.
• Communicate with employees to facilitate the receipt of their bank cards.

Logistics and Shipments

• Arrange the sending and receiving of DHL shipments, ensuring completion of necessary documentation and approvals.

Visitor Coordination

• Communicate with concerned employees to facilitate meetings with visitors.

Operational Delivery

• Perform planned activities to meet operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide periodic reports formatted with details of deviation and execution of planned tasks.

Problem-Solving and Escalation

• Solve any related problems that arise and escalate complex operational issues.

Quality and Compliance

• Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.
• Comply with related policies, procedures, and work instructions.
• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.

Business Process Improvements

• Coordinate well-defined written systems, policies, and procedures, and seek automation opportunities as much as possible.

Professional Development

• Obtain updated soft and technical skills related to the job.
• Develop a vision and plan for career path and how to achieve it.

Qualifications & Experience

• Diploma degree in Secretarial Institute.
• Fresher to 2 years of work experience.

Skills & Competencies

• Communication.
• MS Office.
• Well organized.