Receptionist

Role Overview

Receptionist at Al Tayer Group in Dubai, UAE.

Role Purpose

Manage reception efficiently, attend to guests and telephone calls in a professional manner befitting the corporate image of the Group, and provide necessary administrative support functionally required by the Admin Manager.

Key Responsibilities

Guest & Call Management

• Handle telephone calls efficiently and courteously, providing necessary information and guidance to callers.
• Transfer calls to relevant personnel in the office.
• Attend to guests in a professional manner.

Access & Security

• Control the distribution of access cards for visitors.
• Maintain a register to log in visitor details.

Facilities & Maintenance

• Ensure cleanliness and hygiene are maintained in the reception area.
• Adhere to essential housekeeping standards to represent an appropriate corporate image.
• Ensure all equipment and furniture are always in proper working condition and impeccably maintained.

Administrative Support

• Coordinate and manage room bookings for the Business Centre and L&D in an efficient and prompt manner.

Qualifications & Experience

• High School Certificate.
• Course in telephone handling skills (an advantage).

Skills & Competencies

• Exposure to multicultural environment.
• Well groomed with pleasant personality.
• Excellent communication skills.