Receiving Clerk

Role Overview

Receiving Clerk at Hilton. The role is responsible for receiving, inspecting, and recording all goods delivered to the hotel, ensuring accuracy, quality compliance, and proper documentation in accordance with hotel policies, financial controls, and operational requirements.

Role Purpose

Serve as the primary gatekeeper for all incoming hotel inventory and supplies, verifying quality and accuracy, processing transactions, and maintaining compliant records to support financial controls and operational continuity.

Key Responsibilities

Receiving & Inspection

• Receive, inspect, and verify goods against purchase orders and supplier delivery documents.
• Ensure all received items meet quality, quantity, and specification requirements.
• Monitor pending deliveries and follow up with suppliers as required.

Documentation & Processing

• Process receiving transactions accurately within the hotel systems.
• Maintain accurate receiving records and supporting documentation for audit purposes.
• Ensure invoices and receiving documents are properly matched and forwarded for processing.

Coordination & Problem Resolution

• Coordinate with Purchasing, Stores, Finance, and suppliers to resolve discrepancies.

Compliance & Support

• Ensure compliance with Hilton policies, HACCP standards, and local health and safety regulations.
• Support inventory counts and stock control activities when needed.
• Perform other duties and special assignments as requested by management.

Qualifications & Experience

• Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, Supply Chain Management, or a related field.
• Minimum 1–2 years of experience in Receiving, Purchasing, Stores, Accounting, or a similar role, preferably within the hospitality industry.
• Good knowledge of receiving procedures, inventory control, and financial documentation.

Skills & Competencies

• Familiarity with hotel systems (MC, Birchstreet, OnQ, or similar systems is an advantage).
• Proficiency in Microsoft Office, particularly Excel.
• Good organizational, communication, and attention-to-detail skills.
• Ability to work independently and maintain accurate records.