Quality Assurance Officer

Role Overview

Quality Assurance Officer at Apparel Group. This position administers audits of goods and products that have undergone initial quality checks, ensuring final outputs meet established standards before reaching the customer.

Role Purpose

To conduct comprehensive quality assurance across product development and bulk production, maintaining consistency with established specifications and standards while minimizing customer complaints and supply chain risks.

Key Responsibilities

Audits & Inspection

• Conduct bulk production audits upon warehouse receipt using Acceptable Quality Limit (AQL) standards.
• Review and approve samples at various stages—development, fit, sealer, and shipment—to ensure product consistency.
• Document and report inspection findings accurately, ensuring timely submission of quality reports, non-conformance records, and corrective action logs in accordance with company standards and audit requirements.

Specifications & Standards

• Develop, revise, and manage specifications and grading to ensure styling integrity is maintained.
• Provide suppliers with technical specifications including measurements, workmanship, and quality expectations.
• Guide suppliers on product safety standards and support quality improvement initiatives.

Quality Assurance Processes

• Ensure strict adherence to all defined quality assurance processes and procedures.
• Identify potential risks in quality and recommend preventive actions to mitigate issues before bulk production.

Supplier & Timeline Management

• Monitor product development timelines and follow up with suppliers to ensure they meet defined quality requirements.

Continuous Improvement

• Work to reduce customer complaints and claims by analyzing customer feedback and implementing quality improvement measures.

Qualifications & Experience

• 2–5 years of experience in quality assurance or related fields, such as quality control, quality analysis, or compliance.
• Strong knowledge of garment/product specifications, AQL standards, and supplier communication.
• Experience working within manufacturing or retail environments is preferred.