وصف الوظيفة
Role Overview
Project Manager at Hitachi Energy L.L.C in Dubai, United Arab Emirates. Full-time position (Job ID: R0125467).
Role Purpose
Ensure customer satisfaction through effective project management and delivery of Grid Automation Orders from order entry to project commissioning, achieving repeatable customer business results.
Key Responsibilities
Project Execution & Delivery
- Lead the successful execution of Grid Automation Orders booked in UAE.
- Plan, monitor, and control project activities across scope, time, and cost parameters.
- Ensure that all order execution related activities are performed in accordance with Hitachi Energy policy, contractual agreements, quality standards, health, safety and environment requirements, financial targets, and schedule commitments.
- Ensure that the portfolio of projects follows good methodology and execution practices in accordance with internal standard procedures.
- Close projects as per contracts entered with customers.
Performance Management & KPIs
- Monitor and achieve key performance indicators including Revenue, Cash Flow, Inventory, On-time Delivery, and Customer Satisfaction.
Stakeholder & Customer Management
- Build strong relations with customers and manage customer satisfaction by ensuring on-time execution of projects.
- Lead the coordination of any customer request whether related to execution or additional requests to projects which lead to additional sales.
Risk & Issue Management
- Take an active role in identifying risks, negotiating, and resolving escalated issues, especially those raised by the customer.
- Identify and mitigate risks and challenges through analytical and problem-solving mindset.
Coordination & Compliance
- Coordinate effectively with the Head of Project Management Team for regular project reviews.
- Conduct project reviews with factory management and factory Project Managers to ensure contract fulfilment.
- Ensure compliance with applicable external and internal regulations, procedures, and guidelines.
- Live Hitachi Energy core values of safety and integrity, taking responsibility for your own actions while caring for colleagues and the business.
Qualifications & Experience
- Bachelor's or Master's degree in engineering, or equivalent with strong technical background.
- Minimum five years' experience in project management.
- PMP certification.
- Experience in Hitachi Energy Products (IEDs & SCADAs) with exposure to Project Management in UAE.
- Experience with utilities is an added advantage.
- SAP or another ERP platform knowledge is an advantage.
Skills & Competencies
- Strong leadership skills and ability to lead the team and convince stakeholders in the interest of the project.
- Ability to work under pressure to deliver projects with time, cost, and quality.
- Strong attention to detail, ensuring accuracy and quality in project deliverables.
- Capability to develop work practices and to take lessons learned and implement them into processes.
- Ability to adapt to changing priorities and work under tight deadlines.
- Excellent collaboration and ability to work with cross-functional and cross-cultural teams.
- Analytical and problem-solving mindset.
- Proficiency in both spoken and written English is required.
Additional Information
- Remote work is not available for this position.
- Qualified individuals with a disability may request a reasonable accommodation if unable or limited in ability to use or access the Hitachi Energy career site. Accommodations may be requested by completing a general inquiry form on the website with contact information and specific details about required accommodation.
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