Project Manager

Role Overview

Project Manager at Emirates Flight Catering. This role leads the planning, execution, and delivery of IT projects within the organization.

Role Purpose

Execute IT Project Office strategies, processes, methodologies, and best practices to ensure the successful delivery of IT projects while managing resources, budgets, timelines, and stakeholder communications across a portfolio of concurrent initiatives.

Key Responsibilities

Project Execution & Delivery

• Execute IT Project Office strategies, processes, methodologies, and best practices to ensure successful delivery of IT projects.
• Plan and schedule project timelines and milestones using appropriate tools such as Monday.com or JIRA to ensure projects are completed on time, within budget, and to desired quality standards.
• Oversee the integration of new or existing applications, infrastructure, and digital transformation projects by coordinating objectives, involving stakeholders, understanding risks, and providing adequate support and training to ensure smooth transitions and alignment with business goals.
• Conduct project post-mortems and create recommendations reports to identify successful and unsuccessful project elements.

Resource & Budget Management

• Manage and oversee the allocation of resources across IT projects, ensuring optimal utilization and efficiency.
• Oversee project budgets, ensuring projects are delivered within financial constraints and the company receives the best value for its technology investments.

Monitoring & Reporting

• Monitor and report on the performance of the IT project office and projects using metrics and KPIs to drive continuous improvement via progress reports, proposals, requirements documentation, and presentations to foster communication and aid in decision-making.

Stakeholder & Change Management

• Collaborate with relevant stakeholders to proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Build, develop, and grow business relationships through effective communication with external clients and internal stakeholders to ensure alignment and satisfaction.

Team Leadership

• Lead and manage the IT project team, oversee projects, delegate tasks, resolve conflicts, and motivate team members for accountability and success.

Qualifications & Experience

• Bachelor's or Master's degree in IT, Computer Science, or equivalent degree.
• Minimum 7 years of project management experience.
• Proven experience in project management in the IT sector.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience managing teams and resources in a fast-paced environment.
• PRINCE2 or Agile, PMP certification is a plus.

Skills & Competencies

• Strong analytical and reporting skills.
• Solid technical background with understanding or hands-on experience in Infrastructure, software development, cloud, and web technologies.
• Strong problem-solving skills and proactive approach to challenges.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multi-tasking abilities.
• Ability to manage multiple projects simultaneously.
• Excellent CxO-facing and internal communication skills.
• Strong working knowledge of relevant project management tools such as Monday.com, MS Project, or JIRA.