Product Specialist - Medical Devices - Saudi National - Riyadh

Role Overview

Product Specialist – Medical Devices based in Riyadh, Saudi Arabia with Imdad. This position is open to Saudi nationals.

Role Purpose

Promote and sell the company's medical device products to new and existing customers through regular visits, consultative sales techniques, and relationship management. Deliver after-sales support including training and account maintenance to drive customer satisfaction and revenue growth.

Key Responsibilities

Sales & Business Development

• Perform consultative sales with prospecting clients to identify or create need for Imdad products.
• Schedule appointments and meet with existing and new customers to promote products and identify additional opportunities.
• Generate and develop new client business accounts.
• Continuously update all customers on company product modifications, changes, and enhancements.

Customer Presentations & Negotiations

• Deliver professional demonstrations or presentations of company products or services at customer sites.
• Apply successful negotiation and sales closure techniques.
• Maintain excellent customer relationships with key decision makers, doctors, and key customer personnel.
• Enhance relations with customers on an ongoing basis.

Account & Data Management

• Provide adequate information about new prospects and clients, including ownership details, working physicians, relevant equipment, and status.
• Update customer database with proper contact details, email addresses, and contact numbers.
• Assist in following up on accounts receivable for sales accounts you are responsible for.

Reporting & Market Intelligence

• Submit sales and marketing reports on a weekly basis and in a timely manner.
• Possess market awareness of competitor activities, events, and pricing changes.

Customer Support & Training

• Perform professional in-service training for customer end-users on systems application.
• Conduct follow-up on collection and maintain good relationships with customers.

Marketing Support

• Effectively use company sales aids and marketing data to secure deals.
• Attend conferences and workshops effectively.

Qualifications & Experience

• Bachelor's degree in Biomedical Engineering, Bioscience, Nursing, or any other scientific related field.
• Minimum 2–3 years' experience in medical devices sales.
• Experience in Dermatology line is a plus.

Skills & Competencies

• Bilingual proficiency in Arabic and English is a must.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Effective time management, organization, and multi-tasking skills.
• Excellent interpersonal skills.
• Strong verbal and written communication skills.
• Team player with ability to perform well under pressure.

Additional Information

• KSA Driving License and car required.