وصف الوظيفة
Role Overview
Product Manager at TakeIn, a food delivery platform launched in January 2025 in the Eastern Province of Saudi Arabia. Based in Dammam.
Company Overview
TakeIn is a newly launched food delivery platform on a mission to make food delivery fairer for customers and for restaurants. The company is live in production, processing real orders daily, and is hiring across product, engineering, and operations to scale.
The product suite includes a customer app, Point of Sale system, driver app, and admin dashboard. The team is small, with product, design, mobile, backend, and operations all collaborating closely.
Role Purpose
To own product execution end-to-end on a rapidly scaling B2C mobile food delivery platform. You will take strategic direction, write and refine product requirements, align stakeholders, drive features to launch, and measure outcomes. You'll have direct impact on real users and see the results of your decisions within days.
Key Responsibilities
Product Ownership
- Own one product end to end: take the direction given, write the PRD, refine it with the dev team, get stakeholders aligned, and drive it until it's live.
- Measure the outcome of shipped features and make data-driven decisions on next steps.
- Write clear PRDs, research them deeply, and get them approved without extended review cycles.
- Ship weekly and evaluate results immediately.
Point of Sale and Onboarding
- Learn the Point of Sale app thoroughly in your first weeks by understanding how restaurants actually use it, not through demos.
- Understand how the entire food delivery system fits together around the POS.
- Unblock the operations team by prioritizing POS work that is actively slowing down restaurant onboarding.
Stakeholder and User Engagement
- Talk to the people who use what you build: customers, restaurant owners, and the operations team in Saudi Arabia.
- Work directly with design and engineering to refine and ship products.
Scope Expansion
- Grow into the admin dashboard and customer app as your scope widens beyond the initial POS focus.
Qualifications & Experience
- At least 3 years as a product manager or product owner, with most experience in a startup or small, fast-moving team.
- Shipped B2C mobile product experience with real users; this requirement is not flexible.
- Experience with internal tools, dashboards, or operations products.
- Understanding of the Saudi market, or proven experience building for it; you do not have to live there.
- Arabic and English at a working level: Arabic for the Saudi market and operations team, English for the product and engineering team.
Skills & Competencies
- Ability to define metrics, pull data, and adjust decisions based on results.
- Proficiency using AI in actual workflow, not as a talking point; be able to articulate what got faster and how in the last two years.
- Deep engagement with product discipline: books, podcasts, and industry thought leaders.
- Figma proficiency, enough to work inside a file rather than only comment.
- Experience with Jira, Linear, Mixpanel, Metabase, or equivalent tools.
Additional Information
- Bonus experience includes food delivery, q-commerce, or e-commerce background.
- Bonus experience includes working on a POS, restaurant tech, or logistics product.
- Bonus qualifications include marketing experience or a degree in computer science or engineering.
- Bonus: experience launching products into Saudi Arabia or the wider GCC region.
- Interviews are conducted in English over video with camera required.
- An AI notetaker is used during interviews to help maintain focus on conversation; consent will be requested before recording.
- Accommodations at any point in the interview process should be noted in your application.