PROCESS IMPROVEMENT ENGINEER

Role Overview

Process Improvement Engineer at Napco National. The role operates within the Not-for-Profit (NFP) business environment and serves the Flexible Packaging Business Units and Shared Units.

Role Purpose

To drive operational excellence, process improvements, and compliance across Napco National's Flexible Packaging Business Units by applying process improvement methodologies, conducting audits, managing systems, and supporting strategic initiatives aligned with organizational objectives.

Key Responsibilities

Process Improvement & Excellence

• Diagnose improvement opportunities and develop solutions using principles of process excellence and related tools.
• Know and implement Lean Manufacturing Principles: Just In Time (JIT), Six Sigma, Ishikawa, 5S, SMED, PDCA and other related tools.
• Know Process Improvement Tools including Flowchart, Value Stream Mapping, Cause and Effect Analysis.
• Propose and implement strategies to address complex systems changes.
• Align processes, resources-planning and department goals with overall strategy.
• Gathers and analyzes data and effectively respond to new, complex or problematic situations; creates solutions that drive value for NFP and its customers, incorporating innovative approaches where relevant.

Auditing & Assessment

• Serve as lead auditor to tutor, assist and evaluate Internal auditors.
• Conduct auditing and assessments for processes related activities in Napco Flexible Packaging Business Units and Shared Units to identify gaps and weaknesses.
• Assist stakeholders to identify the Root Cause and set the action plan for the gaps.

Food Safety Management

• Assist the food safety team leader to ensure that the food safety management system is established, implemented, maintained and updated.
• Organize Food Safety Meetings and follow-up the execution of the action plan.
• Update the HACCP plan, in coordination with the concerned parties, upon any change that occurs.
• Conduct Floor rounds and SWAB test on employees and finished goods to ensure compliance with the Hygiene policy and the BRC requirements.

Occupational Health & Safety

• Know about management system related to occupational health and safety and implement it.
• Understand and interpret legal requirements, regulations and internal procedures, to protect humans, property and prevent Market losses.

Measurement & Reporting

• Create and Update Indicators for measurement in line with organization objectives.
• Assist stakeholders to analyze the measurement results.
• Generate technical reports including PID reports and reports requested by leadership.
• Generate and analyze quality figures.
• Monitor, collect and interpret a range of raw data from various sources, evaluate and analyze results and create reports to assist decision-making process in various aspects of work at NFP.

Customer Focus & Standards

• Know about NPS and CSAT concepts.
• Assist business unit to analyze customer survey and set action plans.
• Efficiently interpret the requirements of any particular Standard and formulate the implementation methods to ensure compliance.
• Keep updating the management system.

Project & Strategic Management

• Initiate, plan, execute, monitor, control, and close projects using the adequate resources, tools and techniques to meet deadlines, budget and quality.
• Assist organization in executing the strategies set forth by the leadership.
• Organize and plan work and project activities to efficiently accomplish tasks and meet short and long term objectives.

Communication & Documentation

• Communicate and deliver information in a business context both verbally and in writing in a clear, concise, and comprehensive manner.

Qualifications & Experience

• Lead auditor certification in one or many Standards is a plus.
• Trained on the latest BRC issue.
• Understanding of Not-for-Profit (NFP) business environment and objectives.

Skills & Competencies

• Know and use National and Foreign languages both spoken and written.
• Understand and effectively use standard equipment and office automation systems and software.
• Interpret and apply internal policies and procedures.
• Knowledge of NPS and CSAT concepts.
• Knowledge of Lean Manufacturing Principles: Just In Time (JIT), Six Sigma, Ishikawa, 5S, SMED, PDCA and related tools.
• Knowledge of Process Improvement Tools: Flowchart, Value Stream Mapping, Cause and Effect Analysis.
• Knowledge of occupational health and safety management systems.
• Knowledge of food safety management systems, HACCP plans, BRC requirements and Hygiene policy.

Additional Information

• Full details are available on the employer's original posting.