Private Bank - Client Lifecycle Management, AVP

Role Overview

Private Bank - Client Lifecycle Management, AVP at Deutsche Bank, based in Saudi Arabia (Riyadh/DSSA).

Company Overview

Deutsche Bank is the leading German bank with strong European roots and a global network. The Private Bank division combines Deutsche Bank's private client business in Germany and its international business with private and commercial clients together with Wealth Management. The division serves high-net-worth individuals and companies, family offices and foundations, creating lasting value through tailor-made solutions including wealth planning, asset management with individual risk management, loans and deposits, supported by a global network and many years of experience.

Role Purpose

Client Lifecycle Management is a key first line of defense within the business line from a service and risk management perspective. The role holder will manage end-to-end client onboarding, conduct comprehensive due diligence, and oversee client lifecycle activities while maintaining regulatory compliance and serving as the central point of contact for front office and internal stakeholders across local and Booking Center teams.

Key Responsibilities

Client Onboarding and Due Diligence

• Manage end-to-end onboarding of new clients in a high-quality and timely manner.
• Conduct full due diligence with respect to new and existing relationships for the enforcement of controls associated with Know Your Client (KYC) governing documentation for various account types including individuals, legal entities and Anti Money Laundering (AML) regulatory requirements.
• Collect and verify KYC/AML related documentation to perform required regulatory screening.
• Conduct research on new and existing clients, obtaining information from public sources.
• Screen natural persons and entity names against sanctions, adverse news and politically exposed person lists using PCR/Lexis Nexis.

Stakeholder Coordination and Guidance

• Liaise effectively with client-facing teams at local and Booking Centre locations.
• Provide strategic guidance as needed around preparation of client documentation, account opening policies, processes and KYC/AML standards.
• Serve as central point of contact for the Front Office and internal stakeholders concerning client onboarding queries and status updates until final client adoption/review locally and at respective Booking Centers.
• Work closely with the local Front Office team (Business Head, Team Heads, Relationship Managers, Client Service Executives), Compliance, Legal, Anti Financial Crime (AFC) and Business Management Team.
• Coordinate with stakeholders at relevant Booking Centers, mainly Switzerland.

Documentation and Compliance

• Prepare comprehensive account opening pack for Business, Compliance and AFC sign-offs.
• Escalate due-diligence findings to Senior Management and Compliance/AFC where applicable.
• Handle oversight of account maintenance activities including passport expiry and documentation deferral tracking until resolution.
• Ensure adequate support is rendered during regulatory and internal audits.

Database and Reporting Management

• Maintain DB Branch Riyadh/DSSA client databases with onboarding details.
• Support Business Management Team in Regulatory Reporting and Reconciliation of client list with booking centers on a quarterly basis.

Operational Management

• Remain current and thorough on operational processes, services and Firm's systems/applications as applicable locally in Saudi Arabia and Booking Centers.
• Complete remediation and other projects as and when applicable within stipulated deadlines.
• Highlight any suspicious activity to Head of Business, Business Manager or Office Manager in a timely manner.

Qualifications & Experience

• Bachelor degree in economics or finance is a must; Master degree is a plus.
• 3 to 10 years of experience in Client Onboarding or CLM position in an International Private Bank.
• Fluent English skills.

Skills & Competencies

• Advanced proficiency in MS Office, specifically Excel, PowerPoint and Word.
• Excellent written and verbal communication skills for interacting with diverse stakeholders.
• Ability to build relationships, work effectively in teams and collaborate with others across different locations.
• Superior analytical skills including data analysis; detail-oriented on both strategy and execution.
• Ability to identify and solve problems, often under pressure.
• Ability to prioritize tasks, manage time effectively and meet deadlines.
• Willingness to learn new skills and adjust to changing priorities and situations.
• Passion for financial topics and capital markets with strong interest in expanding knowledge on Private Bank business.
• Motivated professional who works well in teams with excellent interpersonal skills.

Additional Information

Benefits

• Life Insurance.
• Accidental Death Insurance.
• Permanent Partial Disability Insurance.
• Private Medical Insurance for you, your spouse and dependent children.
• Flexible working arrangements.
• 30 days of annual paid leave, plus public holidays.
• DB contributions to Employee Workplace Savings "Gosi" plan (for Saudi nationals only).

Support and Culture

• Flexible working to assist in balancing personal priorities.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.
• Training and development to help you excel in your career.
• Deutsche Bank promotes a diverse, supportive and welcoming environment reflecting a variety of perspectives, insights and backgrounds to drive innovation.
• The Bank is committed to ensuring equal opportunities and welcomes applications from candidates with disabilities and all people to foster an inclusive work environment.