Principle Fiat Product Specialist

Role Overview

Principal Fiat Product Specialist at Bybit, a leading cryptocurrency exchange and digital financial platform serving over 80 million users across more than 200 countries and regions.

Company Overview

Bybit was established in 2018 and delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3. The company is recognized as one of the most trusted and transparent platforms in the digital asset industry, operating with world-class technology, a user-first mindset, and 24/7 multilingual customer service. The organization fosters a high-performance and fast-moving environment powered by a global team of ambitious builders, problem-solvers, and innovators.

Role Purpose

Own the product planning and iteration of payment channel integration and infrastructure capabilities, including bank integrations, payment gateways, settlement systems, and internal service frameworks. Design and optimize scalable solutions that support multiple payment methods, regions, and partner institutions while ensuring system reliability, operational efficiency, and regulatory compliance.

Key Responsibilities

Integration & Infrastructure

• Own product planning and iteration of payment channel integration and infrastructure capabilities, including bank integrations, payment gateways, settlement systems, and internal service frameworks.
• Design and optimize scalable integration solutions to support multiple payment methods, regions, and partner institutions.
• Collaborate with engineering teams to build stable, reusable, and extensible infrastructure services that improve integration efficiency and system reliability.

Partner & Vendor Management

• Coordinate with external partners such as banks, payment service providers, and vendors to manage integration requirements, testing, launch, and ongoing optimization.

Monitoring & Optimization

• Monitor core infrastructure and channel performance metrics, including transaction success rate, latency, system availability, and reconciliation accuracy.
• Analyze integration failures and operational issues, such as API errors, settlement mismatches, callback failures, and connectivity issues, and drive root-cause resolution.

Operations & Resilience

• Define operational processes and contingency mechanisms for channel incidents, failover strategies, and system degradation scenarios.

Compliance & Cross-Functional Collaboration

• Work closely with compliance, operations, risk control, and customer support teams to ensure infrastructure solutions align with business and regulatory requirements.

Qualifications & Experience

• 3+ years of experience in payment, fintech, infrastructure, or platform product management.
• Familiarity with payment channel integration processes, API design principles, and distributed system architecture concepts.
• Understanding of payment lifecycle concepts such as authorization, clearing, settlement, reconciliation, and transaction routing.
• Strong analytical and problem-solving skills, with the ability to identify system bottlenecks and drive technical optimization initiatives.
• Ability to communicate effectively with both technical and non-technical stakeholders, and independently drive cross-functional projects.
• Strong ownership mindset with experience managing complex system integrations and infrastructure-related initiatives.

Preferred Qualifications

• Experience with banking integrations, payment gateways, or acquiring systems.
• Experience in cryptocurrency exchanges, cross-border payments, or fintech infrastructure.
• Familiarity with service reliability, monitoring systems, or transaction routing strategies.
• Basic understanding of risk control, compliance, and operational processes in payment systems.

Additional Information

• Study Growth Fund: Professional development and continuous learning support.
• Internal Events: Regular team-building activities, workshops, and events designed to promote collaboration and innovation.
• Global Collaboration: Be part of a diverse, international team working alongside colleagues from around the world.
• Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
• Internal Mobility: Long-term development supported through internal job opportunities to build your career path.