Presales support Assistant (UAEN)

Role Overview

Presales Support Assistant, Ghobash Group, UAE.

Company Overview

Established in 1982, the Digital Imaging & Office Services Solutions division of Gulf Commercial Group serves the UAE market. Now operating as GCG Enterprise Solutions under the Ghobash Group holding company, the organization focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions. The company guides clients with a comprehensive portfolio of business information management technology in the UAE.

Role Purpose

The Presales Support Assistant supports the presales team by managing documentation assignments, maintaining the document repository, processing documents, preparing standard templates, and formatting documents and proposals. The role ensures a solid understanding of the company's offerings to deliver accurate, consistent presales documents submitted on time.

Key Responsibilities

Documentation Management

• Maintain the presales document repository with a clear folder structure, naming convention and version control.
• Keep standard reference documents such as company profiles, certificates and case studies current and readily available.

Document Processing & Preparation

• Process and compile documents required for proposals, RFP/RFQ responses and tender submissions.
• Prepare and update standard templates for proposals, compliance statements, cover letters and presentations.
• Format documents and proposals in line with company standards and proofread them for accuracy and consistency.

Coordination & Tracking

• Track documentation requests, deadlines and submission status, and coordinate internally with presales, sales and finance teams to collect inputs.

Qualifications & Experience

• Fresh high school pass-out or Undergraduate pursuing degree in any discipline from a recognised University or Institution.
• Previous knowledge or experience working with ERP/Oracle.
• Additional IT or technical certifications would be advantageous.

Skills & Competencies

• Proficiency in Microsoft Office.
• Knowledge of accounting software.
• Working knowledge of accounting principles.