Pre-Sales Consultant

Role Overview

Pre-Sales Consultant at ProgressSoft. The role is based on advisory support to Business Development and Sales teams on large, complex deals, addressing technical and product questions and helping customers understand how to implement ProgressSoft's systems most effectively.

Role Purpose

Serve as a product specialist with deep understanding of all product integrations and enterprise features, guiding sales teams and customers through the pre-sales cycle from opportunity exploration through solution delivery and contract execution.

Key Responsibilities

Sales Opportunity Development

• Work closely with sales and business development teams to explore sales opportunities for the company's product suite.
• Liaise and discuss with customers and prospects to qualify opportunities and leads and create a solution construct.
• Assist Business Development and Sales teams in the qualification of customer needs and performing pre-demo needs analysis.

Technical & Solution Design

• Drive techno-functional discussions in client interactions and pre-sales engagements and appropriately capture customer requirements with maximum clarity.
• Serve as Single Point of Contact for the complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with sales, delivery, product and support teams.
• Draft solution scope documents that meet customer expectations and translate these accurately to the delivery team and product team for estimation and successful delivery mechanism.

Demonstration & Bidding

• Generate product demo scripts and scenarios and orchestrate product demo and workshop delivery.
• Manage, coordinate and execute the complete bidding process for RFI and RFP submissions.

Documentation & Contracting

• Develop statement of work and other contractual documents as required.
• Prepare SWOT analysis on solution offerings and position the company's products against the competition in various geographies.

General Duties

• Complete any other tasks that may reasonably be required from time to time.

Qualifications & Experience

• Good knowledge of global real-time, rails, retail payments and payments landscape.
• Fair understanding of Real-time Payments globally including iPSD2, Open Banking, Payment Hub, SWIFT, SEPA.
• Good knowledge of the Kuwait and GCC banking and payments landscape is highly preferred.

Skills & Competencies

• Fluency in Arabic and English is a must.
• Outstanding leadership qualities and team building skills.
• Excellent communication capabilities, including strong written and verbal communication skills to represent the company in a favorable manner.
• Creative problem-solving skills.
• Detail oriented and highly organized.
• Excellent follow-up skills.
• Self-initiation and know-how-to-know skills.
• High level of performance.
• Highly motivated and able to influence and motivate others.
• Ability to work under pressure.
• Hands-on experience preparing PowerPoint presentations, documents and analysis reports.
• Ability to initiate conversations and make a lasting impact.
• Regularly updated with market knowledge on the payment domain and progress at various relevant geographies.

Additional Information

• Travel required: up to 30%.