Pre-Sales Consultant

Role Overview

Pre-Sales Consultant at ProgressSoft. This role advises Business Development and Sales teams on large, complex deals, addressing technical and product questions and helping customers understand how to implement ProgressSoft's systems most effectively.

Role Purpose

Serve as a product specialist with deep understanding of all product integrations and enterprise features, working closely with sales and business development teams to explore opportunities, qualify leads, and construct tailored solutions for prospects and customers.

Key Responsibilities

Sales Support & Opportunity Development

• Work closely with sales and business development team to explore sales opportunities for the company's product suite.
• Liaise and discuss with customers and prospects to qualify the opportunity or lead and create a solution construct.
• Assist BD and Sales team in the qualification of customer needs and performing pre-demo needs analysis.

Technical & Functional Leadership

• Drive techno-functional discussion in client interaction and pre-sales.
• Appropriately capture customer requirements with maximum clarity.
• Prepare SWOT analysis on solution offering and position the company's products against competition in various geographies.

Pre-Sales Cycle Management

• Act as SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation.
• Work closely with members of the sales, delivery, product and support team.
• Draft solution scope document which meets customer expectation.
• Translate requirements accurately to the delivery team and product team for estimation and successful delivery mechanism.

Demonstrations & Workshops

• Generate product demo scripts and scenarios.
• Orchestrate product demos and workshops.

Bidding & Contractual Documentation

• Manage, coordinate and execute complete bidding process of RFI and RFPs.
• Develop statement of work and other contractual documents as required.

General Duties

• Complete any other tasks that may reasonably be required from time to time.

Qualifications & Experience

• Fluency in Arabic and English required.
• Good knowledge of global real-time, rails, retail payments and payments landscape.
• Fair understanding of real-time payments globally including iPSD2, Open Banking, Payment Hub, SWIFT, SEPA.
• Good knowledge of the Saudi Arabian and GCC banking and payments landscape is highly preferred.
• Hands-on experience preparing PowerPoint presentations, documents and analysis reports.

Skills & Competencies

• Self-initiation and know-how-to-know skills.
• Outstanding leadership qualities and team building skills.
• Excellent communication capabilities, both written and verbal.
• Creative problem-solving skills.
• Detail oriented and highly organized.
• Excellent follow-up skills.
• Ability to work under pressure.
• Ability to initiate conversations and make a lasting impact.
• Highly motivated and able to influence and motivate others.
• Strong written and verbal communication skills to represent the company in a favorable manner.

Additional Information

• Travel schedule up to 30%.
• Regularly updated with market knowledge on the payment domain and progress at various relevant geographies.