POWER GENERATION TECHNICIAN TRAINEE

Role Overview

Power Generation Technician Trainee at Cummins Arabia. This is an entry-level training role based in a service workshop where you will assist with general workshop and field activities while completing on-the-job and classroom-based training under supervision.

Role Purpose

To support workshop operations and develop core technical competencies in power generation equipment repair and maintenance through structured training and hands-on experience in a supervised service environment.

Key Responsibilities

Workshop Operations

• Assist with cleaning, disassembling, and other basic workshop activities.
• Maintain work area and tools for cleanliness and proper operation.
• Learn the use of proper tooling to enable efficient repair performance and profitability.

Repairs and Maintenance

• Follow documented procedures and policies to complete basic repairs and maintenance.
• Repair and maintain mechanical and electrical products following guidelines and using required tools within standard repair time to ensure quality repair.
• Disassemble and assemble engines or power generators following guidelines, using required tools to ensure a clean and organized environment.
• Inspect and replace parts and components following re-use guidelines to minimize customer cost of ownership.
• Perform progressive damage checks following guidelines to restore equipment to pre-failure condition.

Documentation and Administration

• Assist with completing required documentation, including work completed documentation and time sheets via handwritten forms or business system input screens.
• Create and verify customer, equipment, and technical information.
• Capture specific data using required service tools.
• Follow procedures and document required information in the service management system to maintain an accurate record of work done.
• Document results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.

Diagnostics and Troubleshooting

• Translate customer complaints to develop troubleshooting plans.
• Troubleshoot issues following guided workflows, procedures, and specialized equipment such as mechanical and electronic service tools.
• Diagnose computer software to isolate failed components and enable successful repair.
• Validate repairs by duplicating the complaint to ensure it has been resolved.
• Identify the suite of available hardware and software tools required for a service event.
• Utilize appropriate electronic tool sets to maintain products or diagnose and troubleshoot issues.
• Interpret electronic tool results or recommendations to determine next steps for service resolution.

Training and Development

• Undertake and complete training in line with skill and business requirements.
• Actively learn through experimentation when tackling new problems, using both successes and failures as learning fodder.

Health, Safety, and Compliance

• Adhere to all relevant Health, Safety, and Environmental policies, procedures, and legislation.
• Report any issues or incidents to your supervisor.
• Champion and model proactive health and safety behaviors by identifying, reporting, and participating in actions to improve health and safety.
• Contribute to building an interdependent culture and an injury-free workplace.
• Comply with all safe work procedures including Personal Protective Equipment to create a safe work environment.
• Demonstrate knowledge of Cummins and industry standards for safe work practices.

Technical Knowledge

• Demonstrate knowledge of power generation systems by interpreting and analyzing Power Generation system operation and integration, including switch gear, power system controls, and uninterruptible power supply.
• Apply tools, service publications (Cummins and Original Equipment Manufacturer), and measurements to efficiently and correctly diagnose and repair power generation equipment.

Qualifications & Experience

• Secondary (technical) school diploma or equivalent.
• Minimal level of workshop experience required or basic level knowledge of power generation products.
• Basic electrical knowledge.

Skills & Competencies

• Accountability: Hold self and others accountable to meet commitments.
• Effective Communication: Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Nimble Learning: Actively learn through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Planning and Alignment: Plan and prioritize work to meet commitments aligned with organizational goals.
• Service Documentation: Create and verify customer, equipment, and technical information; capture specific data using required service tools; follow procedures and document required information in the service management system for accurate work records.
• Technical Escalation: Obtain product technical issue information and utilize available resources including data management tools; elevate issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; capture all troubleshooting steps in the appropriate database for seamless transitions and accurate ticket resolution.
• Diagnostics Application: Translate customer complaints to develop troubleshooting plans; troubleshoot issues following guided workflows, procedures, and specialized equipment; diagnose computer software to isolate failed components; validate repairs by duplicating complaints; document troubleshooting results in business systems.
• Electronic Service Tool Application: Identify the suite of available hardware and software tools required for service events; utilize appropriate electronic tool sets to maintain products or diagnose and troubleshoot issues; interpret electronic tool results or recommendations to determine next steps for service resolution.
• Product Repair and Maintenance: Repair and maintain mechanical and electrical products following guidelines; disassemble and assemble engines or power generators; inspect and replace parts and components; perform progressive damage checks.
• Power Generation Systems Knowledge: Demonstrate knowledge of Cummins and industry standards; interpret and analyze Power Generation system operation and integration; apply tools, service publications, and measurements to diagnose and repair equipment.
• Health and Safety Fundamentals: Champion and model proactive health and safety behaviors by identifying, reporting, and participating in actions to improve health and safety.

Additional Information

• This position may require licensing for compliance with export controls or sanctions regulations.