وصف الوظيفة
Role Overview
Pool Technician at Marriott. This position is based at a Marriott property.
Role Purpose
Respond to and resolve guest repair requests and maintenance issues. Perform preventative maintenance on tools, equipment, and pool systems to ensure safe, reliable operation and guest satisfaction.
Key Responsibilities
Guest Service & Communication
- Respond and attend to guest repair requests promptly.
- Communicate with guests and customers to resolve maintenance issues.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs.
- Assist individuals with disabilities.
- Thank guests with genuine appreciation.
Maintenance & Equipment Operations
- Perform preventative maintenance on tools and equipment, including cleaning and lubrication.
- Visually inspect tools, equipment, and machines.
- Identify, locate, and operate all shut-off valves for equipment.
- Carry equipment such as tools and radio.
Inventory & Documentation
- Maintain maintenance inventory and requisition parts and supplies as needed.
- Record information for unfinished calls prior to shift change.
Safety, Compliance & Professionalism
- Follow all company, safety, and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries.
- Complete safety training and certifications.
- Properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Protect company assets.
Teamwork & Workplace Conduct
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Speak with others using clear and professional language.
- Ensure adherence to quality expectations and standards.
Physical Duties
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Move up and down stairs, service ramps, and ladders.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
Qualifications & Experience
- Education: Technical, Trade, or Vocational School Degree preferred.
- Related Work Experience: At least 2 years of related work experience preferred.
- Supervisory Experience: No supervisory experience required.
- License or Certification: None required.
Additional Information
Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated.
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