Pool Attendant

Role Overview

Pool Attendant at Marriott. This role maintains pool deck cleanliness and safety while creating a welcoming, fun atmosphere for guests across all recreational activities and areas.

Role Purpose

Maintain facility cleanliness and hygiene standards, ensure guest safety and emergency readiness, promote facility rules and a positive guest experience, and respond promptly to medical situations and safety incidents.

Key Responsibilities

Facility Maintenance

• Wash, mop, and clean the pool deck.
• Obtain, fold, and stack towels according to company procedures.
• Visually inspect tools, equipment, or machines to identify defects.

Guest Experience & Safety

• Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Promote the rules and regulations of the recreation facility.
• Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.

Emergency Response & Medical Support

• Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
• Provide assistance to injured guests until the arrival of emergency medical services.

Safety & Compliance

• Report accidents, injuries, and unsafe work conditions to manager.
• Complete safety training and certifications.
• Follow company policies and procedures.
• Ensure uniform and personal appearance is clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Comply with quality assurance expectations and standards.

Communication & Teamwork

• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others.

Administrative & Operational

• Read and visually verify information in a variety of formats (e.g., small print).
• Enter and locate work-related information using computers and/or point of sale systems.
• Perform other reasonable job duties as requested.

Qualifications & Experience

• High school diploma or G.E.D. equivalent preferred.
• No related work experience required.
• No supervisory experience required.

Skills & Competencies

• CPR Certification (required).
• First Aid Certification (required).
• Fitness Equipment Certification (required).
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Additional Information

• Any certification or training required by local and state agencies must be obtained and maintained.
• Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.