Pool Attendant

Role Overview

Pool Attendant at Marriott. The role is based at a Marriott hotel property with recreational facilities.

Role Purpose

Maintain a clean, safe, and welcoming pool and recreational facility environment. Ensure guest safety, promote a fun and relaxing atmosphere, and respond to emergencies according to local operating procedures.

Key Responsibilities

Pool & Facility Maintenance

• Wash, mop, and clean the pool deck.
• Obtain, fold, and stack towels according to company procedures.
• Visually inspect tools, equipment, or machines to identify defects.

Guest Service & Experience

• Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.

Safety & Emergency Response

• Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
• Promote the rules and regulations of the recreation facility.
• Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
• Provide assistance to injured guests until the arrival of emergency medical services.
• Report accidents, injuries, and unsafe work conditions to manager.

Compliance & Professional Standards

• Complete safety training and certifications.
• Follow company policies and procedures.
• Ensure uniform and personal appearance is clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.

Administrative & Technical

• Enter and locate work-related information using computers or point of sale systems.
• Read and visually verify information in a variety of formats, including small print.

Qualifications & Experience

• High school diploma or G.E.D. equivalent preferred.
• No related work experience required.
• No supervisory experience required.

Skills & Competencies

• Physical capability to move, lift, carry, push, pull, and place objects weighing 25 pounds or less without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Clear and professional communication.

Additional Information

Required Certifications

• CPR Certification.
• First Aid Certification.
• Fitness Equipment Certification.
• Any certification or training required by local and state agencies.

Equal Opportunity

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated. Marriott is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.