Phlebotomist

Role Overview

Phlebotomist at NMC Healthcare. The phlebotomist collects blood samples from patients safely and accurately for laboratory testing and diagnostic purposes in accordance with Department of Health (DOH) regulations, infection control standards, and facility policies.

Role Purpose

The DOH Licensed Phlebotomist is responsible for patient identification, venipuncture, specimen labeling, handling, and transportation. The role ensures patient comfort, maintains accurate documentation, and coordinates with laboratory staff and healthcare professionals to support timely and reliable diagnostic results while maintaining patient confidentiality and safety.

Key Responsibilities

Patient Identification & Specimen Collection

• Identify the patient using two identifiers as defined by the lab's sample collection policy by comparing patient information on the requisition to the patient's identification before venipuncture is performed.
• Perform venipunctures and skin punctures competently and expediently.
• Demonstrate complete knowledge of which color-top tube to use and the volume of blood needed.
• Perform bleeding time tests, blood cultures, and blood sample collection.
• Handle complications that may arise from improperly drawn blood, patient allergies, or other patient conditions.

Laboratory Operations & Maintenance

• Maintain knowledge of test requirements and assist in the Clinical Laboratory as needed.
• Look after blood collection room requirements and maintain the cleanliness and decorum of blood collection rooms.
• Stock the laboratory with all necessary supplies.
• Ensure that all trays and tools used are clean and sanitized.
• Perform clerical duties such as filing, assisting technologists, and collecting data.

Occupational Safety & Health Compliance

• Comply with all OSH and infection control policies, standards, and procedures and cooperate with hospital management to meet those requirements.
• Work in accordance with documented OSH procedures and instructions and fulfill specific responsibilities.
• Become familiar with emergency and evacuation procedures.
• Report OSH hazards, incidents, near misses, and issues and assist with the preparation of risk assessments and incident reports.
• Comply with waste management procedures and policies.
• Attend applicable OSH and infection control training programs, mock drills, and awareness programs.
• Use appropriate personal protective equipment (PPE) and safety systems.

Incident & Hazard Reporting

• Complete reports when hazardous incidents occur and consult with the laboratory supervisor for further direction.

Qualifications & Experience

• Valid Department of Health (DOH) License or Pass result as Phlebotomist or Lab Technician.
• Diploma in Lab Technology or Phlebotomy from a recognized university or institution.
• Minimum two (2) years of experience as a Phlebotomist in a Medical Laboratory.
• Valid home country license as Phlebotomist or Lab Technician.
• Valid Basic Life Support (BLS) Certification from the American Heart Association (AHA).

Skills & Competencies

• Fluent in spoken and written English.
• Arabic language is desirable but not essential.