Personal Trainer_Fitness_Marina Gate.Fitness First.UAE_HOSP - Marina Gate - Dubai, UAE_Fitness First

Role Overview

Personal Trainer at Fitness First, Marina Gate, Dubai, UAE. You will guide and inspire members to achieve their fitness goals and lead healthier lifestyles through personalized training, coaching, and support rooted in expertise in human physiology, physical transformation, mindset coaching, and nutrition.

Role Purpose

To provide market-leading fitness expertise and personalized training programs that enable members to undergo physical transformation, make lasting lifestyle changes, and achieve their health goals while serving as a role model of ideal healthy living and fostering a supportive, motivating environment within the club.

Key Responsibilities

Role Execution

• Maintain high levels of customer service on the gym floor at all times.
• Uphold Fitness First brand standards consistently on the gym floor.
• Engage with members, providing fitness and motivational support.
• Ensure attentiveness on the gym floor, assisting members with exercise correction and demonstrating high standards of instruction and advice on exercise execution to ensure safety and maximize effectiveness.
• Perform across all Fitness KPIs.
• Ensure clean and fully operational facilities at all times.
• Educate and enforce Fitness First etiquette and regulations as designated in club rules, including ensuring members clean equipment after use and return it to allocated storage areas.
• Support all club events and actively promote Fitness First services to maximize member gym membership value.
• Maintain relevant communication channels with members to accommodate feedback and criticism, ensuring members feel welcome and valued.
• Use member names when interacting with them and politely introduce yourself to members you do not know.
• Deliver high-quality personal training programs.
• Provide unrivalled session delivery and support to client base.

Training & Development

• Undergo and complete certification for MY ZONE, 6D, and RISE training via the Fitness First Education Academy.
• Develop in-depth knowledge of MY ZONE, including using the belt at least 12 times monthly.
• Maintain genuine interest in all latest developments in the fitness industry and ensure product knowledge remains current.
• Complete minimum 3 CPD points via IDEA Club Connect per quarter and one live course annually.
• Conduct consistent one-to-one sessions with FTL (Floor Training Lead) or HFM (Head Fitness Manager) to learn about overall company business and ensure continuous professional development.
• Complete Personal Training qualification in line with UAE REPS requirements.
• Conduct personal training sessions and build your business to progress to Advanced PT in line with PT model.

Minimum Performance Criteria

• Fully understand and deliver company Fitness KPIs.
• Wear full Fitness First uniform and name badge provided at all times.
• Complete 1 x floor shift per day wearing "free to help" T-shirt.
• Wear grey PT T-shirt while conducting PT or new member induction sessions.
• Maintain full utilization of success diary.
• Deliver own PT sessions in line with PT model and new member induction sessions to company standard.
• Maintain brand standards on gym floors.
• Conduct minimum of one 6D class per week under FM and CGM discretion.
• Assist the CGM, FOHM, MSRM, HFM, and GXM in their role functions if they require assistance.

Performance Administrative Functions

• Complete monthly goal setting with FTL, HFM, or CGM.
• Update and analyze daily your personal training and new member induction sessions onto the Fitness Enterprise System.
• Update daily rota and ensure all information is correct; confirm clients the day before.
• Maintain 7 days advance client booking.
• Ensure personal training clients sign each session after completion and keep all contracts together on file and readily available within the club.
• Assist FTL and HFM with rota administrative functions.
• Attend at least 1 x coaching session with your FTL or HFM per week.
• Maintain REPS certification by completing 10 CPD points per year.
• Assist FTL and HFM in the weekly maintenance checklist.
• Inform all members of expiry of personal training sessions and complete the contract extension form with all pertaining documents such as medical or travel evidence to support the extension request.
• Inform all personal training members at signing of the personal training terms and conditions of the FFMENA cancellation policy, specifically that they must inform you of a cancelled session 24 hours in advance or they will be charged for the session missed.
• Ensure members sign the cancellation policy every time they start a personal training contract.
• By the 25th of a calendar month, provide your FTL/HFM a copy of your next month's business plan with all new client sales, renewal client sales, referrals, and new member induction conversion.
• At the end of a calendar month, provide all personal training session white copies with all client signatures to your FTL/HFM so they can audit all sessions prior to commission approval.
• Attend all meetings as required by the business.
• Address inconsistencies in achieving all PT3 Fitness KPIs by adjusting to a 9-hour shift pattern as per business requirements.

Stakeholder Management & Team Collaboration

• Promote efficiency and team spirit across all departments as one team.
• Take ownership of your gym floor and club; inform your FTL/HFM and GM of any maintenance or general issues that occur.
• Promote Fitness First brand at all times, including outside of working hours.

Qualifications & Experience

• Secondary Education – A level or equivalent.
• Personal Training Certified (REPS A level) or equivalent, or currently working towards certification (enrolled).
• UAE REPS Personal Training qualification required.

Skills & Competencies

• Expertise in human physiology, physical transformation, mindset coaching, and nutrition.
• Knowledge of MY ZONE, 6D, and RISE training systems.
• High standard of exercise instruction and advice on exercise execution.
• Product knowledge across latest fitness industry developments.
• Ability to serve as a role model of ideal healthy lifestyle.
• Strong communication and motivational abilities.
• Administrative capability with Fitness Enterprise System.

Additional Information

• Inconsistencies in achieving all PT3 Fitness KPIs will result in a 9-hour shift pattern as per business requirements.
• Personal training clients require 24-hour advance notice of cancellation or session fees will be charged.
• Clear understanding of club game plan and winning ways is required.