Personal Trainer_Fitness_Forsan Central Abu Dhabi Fitness First UAE_HOSP - Forsan Central - Abu Dhabi, UAE_Fitness First

Role Overview

Personal Trainer at Fitness First, Forsan Central, Abu Dhabi, UAE. Landmark Group.

Company Overview

Fitness First is one of the world's leading health and fitness companies owned and operated by Landmark Group, a leading retail organization in the Middle East. Fitness First has over 70,000 members in over 50 clubs across 40 locations across the UAE, Bahrain, Qatar, Saudi Arabia, and Kuwait. The company offers world-class facilities, the latest innovation, internationally accredited fitness experts, and customer-focused service. Fitness First is a global brand that originated in the UK with over 20 years of experience. The purpose is clear: Fitness Leaders who inspire people to go further in life.

Role Purpose

Guide and inspire members to achieve their fitness goals and lead healthier lifestyles. Provide personalized training and coaching using expertise in human physiology, physical transformation, mindset coaching, and nutrition. Help members undergo transformation and empower them to make lasting changes. Serve as a role model of an ideal healthy lifestyle and foster a supportive and motivating environment within the club.

Key Responsibilities

Role Execution

• Maintain a high level of customer service on the gym floor.
• Ensure brand standards are upheld on the gym floor.
• Provide market-leading fitness expertise.
• Engage with members, providing fitness and motivational support.
• Perform across all Fitness KPIs.
• Ensure attentiveness on the gym floor, assisting members with correction and demonstrating a high standard of instruction and advice on exercise execution that will ensure their safety and maximize exercise effectiveness.
• Ensure clean and fully operational facilities at all times.
• Understand the business' game plan and winning ways.
• Educate and enforce Fitness First etiquette and regulations as designated in club rules and regulations, including ensuring members clean equipment after use and return it to allocated storage areas.
• Support all club events and actively promote Fitness First services to ensure members maximize their gym membership.
• Maintain relevant communication channels with members to accommodate feedback and criticism and ensure members feel welcome and valued.
• Use member names when interacting with them and politely introduce yourself to members you do not know.
• Deliver high-quality personal training programs.
• Provide unrivalled session delivery and support to client base.

Training & Development

• Undergo and complete certification for MY ZONE, 6D and RISE training via the Fitness First Education Academy.
• Develop in-depth knowledge of My Zone including using the belt at least 12 times monthly.
• Maintain a genuine interest in all latest developments in the fitness industry and ensure product knowledge is up to date at all times.
• Complete minimum 3 CPD points via IDEA Club Connect per quarter and one live course annually.
• Conduct consistent one-to-one sessions with FTL or HFM to learn more about the overall company business and ensure continuous professional development.
• Complete Personal Training qualification in line with UAEReps requirements.
• Conduct personal training sessions and build your business in order to progress to Advanced PT in line with PT model.

Performance Administrative Functions

• Complete monthly goal setting with FTL, HFM, or CGM.
• Update and analyze daily your personal training and new member induction sessions onto the Fitness Enterprise System.
• Update daily rota and ensure all information is correct and clients are confirmed the day before.
• Maintain 7 days advance client booking.
• Ensure that personal training clients sign each session after completion and that all contracts are kept together on file and readily available within the club.
• Assist FTL and HFM with rota administrative functions.
• Attend at least 1 coaching session with your FTL or HFM per week.
• Maintain REPs certification by completing 10 CPD points per year.
• Assist the FTL and HFM in the weekly maintenance checklist.
• Inform all members of expiry of personal training sessions and complete the necessary contract extension form with all pertaining documents such as medical or travel evidence to support the extension request.
• Inform all personal training members at the signing of personal training terms and conditions of the FFMENA cancellation policy, specifically that they must inform you of a cancelled session 24 hours in advance or they will be charged for the session missed.
• Ensure that members sign this policy every time they start a personal training contract.
• By the 25th of a calendar month, provide your FTL or HFM a copy of your next month's business plan with all new client sales, renewal client sales, referrals and new member induction conversion.
• At the end of a calendar month, provide all personal training session white copies with all client signatures to your FTL or HFM so that they can audit all sessions prior to commission approval.
• Attend all meetings as required by the business.

Minimum Performance Criteria

• Fully understand and deliver company Fitness KPIs.
• Wear full Fitness First uniform and name badge provided at all times.
• Complete 1 floor shift per day wearing "free to help" T-shirt.
• Wear Grey PT T-shirt while conducting PT or new member induction sessions.
• Fully utilize success diary.
• Deliver own PT sessions in line with PT model and new member induction sessions to company standard.
• Maintain brand standards on gym floors.
• Conduct minimum of one 6D class per week under FM and CGM discretion.
• Assist the CGM, FOHM, MSRM, HFM and GXM in their role functions if they require assistance.

Departmental Liaison

• Promote efficiency and team spirit in all departments.
• Take ownership of your gym floor and club and inform your FTL, HFM and GM of any maintenance or general issues that occur.
• Promote brand and your club at all times, even when you are outside of working hours.

Qualifications & Experience

• Secondary Education — A level or equivalent.
• Personal Training Certified (REPS A level) or equivalent, or currently enrolled and working towards certification.

Additional Information

• Inconsistencies in achieving all PT3 Fitness KPIs will result in a 9-hour shift pattern as per business requirements.
• Full details are available on the employer's original posting.