وصف الوظيفة
Role Overview
Personal Banking Advisor at Emirates Islamic Bank, UAE.
Company Overview
Emirates NBD is a market leader across the MENAT region (Middle East, North Africa and Türkiye) with a presence in 13 countries, serving over 9 million customers. The leading financial services brand in the UAE with a Brand value of approximately USD 4 billion, Emirates NBD offers retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The organization is a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of branches. Emirates NBD also operates Liv, the lifestyle digital bank, which has over half a million users and is the fastest-growing digital bank in the region.
Role Purpose
Offer customers financial guidance and advise on suitable products and services to assist with their banking needs. Combine meeting financial targets with providing excellent customer service to help customers achieve their financial goals.
Key Responsibilities
Sales and Business Growth
- Achieve individual sales targets and contribute to branch sales goals including loans, credit cards, CASA and Liabilities.
- Identify opportunities for new payroll company and customer acquisition.
- Cross-sell other products to customers to increase the bank's market share.
- Participate in customer acquisition events and campaigns.
Relationship Management
- Build and maintain strong relationships with new and existing clients.
Compliance and Governance
- Ensure all activities comply with internal bank policies, regulatory requirements, and industry standards.
- Maintain accurate records and documentation.
- Participate in compliance training and audits.
Product Knowledge and Advisory
- Maintain up-to-date knowledge of personal banking products.
- Provide expert advice on product features, benefits, and suitability.
- Conduct training sessions for customers and internal teams on product offerings.
Qualifications & Experience
- Bachelor's degree in Business Administration, Finance, or a related field.
- Strong knowledge of personal banking products and services.
Skills & Competencies
- High level of interpersonal skills.
- Excellent spoken and written English.
- Arabic is a distinct advantage but not a requirement.
Additional Information
- Flexible work policy available; work from home as suits your schedule.
- Competitive rewards, benefits and perks.
- Professional development opportunities to accelerate your career.