وصف الوظيفة
Role Overview
People & Culture Coordinator at Radisson Hotel Group. Location not specified in the source material.
Company Overview
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of the business success and future, and together the team brings the culture, spirit, environment and opportunities that empower everyone to be their best, every day, everywhere, every time.
Role Purpose
The People & Culture Coordinator supports the People & Culture team by managing employee records, coordinating recruitment and onboarding, processing personnel documentation, and helping to create a positive workplace environment through engagement activities and internal communications.
Key Responsibilities
Employee Support & Inquiries
- Answer employee questions and provide support when needed, and refer any sensitive or complex matters to the People & Culture Manager.
- Support managers with employee-related requests.
- Support attendance-related matters, including following up on employee attendance concerns and reporting any issues to the People & Culture Manager.
Recruitment & Candidate Management
- Organize CVs and keep the candidate database updated.
- Prepare employee letters and job offers using approved templates.
Employee Records & Documentation
- Create employee files and make sure all required documents are complete.
- Follow up on missing employee documents.
- Update employee information in People & Culture systems and files, including contact details, bank accounts, IDs, certificates, and other documents.
- Keep all employee files safe, organized, and confidential.
- Coordinate employee contracts and required documents with the Government Relations Officer.
- Strong attention to detail and ability to maintain accurate employee records.
- Maintain strict confidentiality of all employee information and documents.
Onboarding & Offboarding
- Support the onboarding process for new employees and make sure all required documents and onboarding checklists are completed.
- Support the offboarding process, including employee clearance and required documents.
Compliance & Monitoring
- Follow up on probation periods, contract expiry dates, ID expiry dates, municipality cards, first aid certificates, and other important dates.
- Prepare a monthly report of upcoming expiry dates and share it with the People & Culture Manager.
- Maintain files for casual labor companies, including employee IDs, attendance sheets, and invoices.
- Keep employee locker records updated and ensure the information is properly recorded.
Communications & Engagement
- Help with People & Culture communications, including employee announcements, notices, memos, and other internal communications.
- Support employee engagement activities, including employee surveys, recognition activities, birthdays, national days, international events, and monthly or quarterly celebrations.
- Suggest ideas and activities to improve employee engagement and employee experience.
- Help organize employee activities and maintain a positive working environment.
- Update employee notice boards and make sure the information is current.
Administrative Support
- Prepare invoices and other People & Culture documents.
- Follow up on People & Culture requests with other departments.
- Follow up on employee cafeteria feedback, suggestions, and complaints and share them with the relevant department.
- Support the Government Relations team by preparing and organizing employee documents when required.
- Support other People & Culture activities and projects as assigned.
- Perform any other tasks assigned by the People & Culture Manager.
Compliance & Standards
- Ensure all People & Culture activities follow hotel policies, procedures, and company standards.
Qualifications & Experience
- Must be a Saudi National.
- Bachelor's degree or diploma in Human Resources, Business Administration, Hospitality, or a related field.
- Previous experience in People & Culture, HR, or a similar role, preferably in the hospitality industry.
Skills & Competencies
- Good communication and interpersonal skills.
- Good command of English, both written and spoken.
- Good knowledge of Microsoft Office, especially Word and Excel.
- Good organizational and time-management skills.
- Ability to handle confidential employee information with professionalism and discretion.
- Ability to work effectively with employees and different departments.
- Positive attitude, teamwork, and willingness to learn.
Additional Information
Enjoy benefits including up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide, guaranteed minimum of 30% off for friends and family, and exclusive discounts on breakfast, food and beverage, spa and more.