Payroll Associate - CRO

Role Overview

Payroll Associate - CRO at ADIB, located in Abu Dhabi. The role manages products and service functions to ensure delivery of quality service to staff while maintaining operational controls and continuous improvement in financial services and operational service efficiency.

Role Purpose

Manage staff and finance account documentation, process payroll transactions, coordinate team activities, and project a warm image of ADIB while maintaining operational controls and driving continuous improvement in financial services and operational efficiency.

Key Responsibilities

Account Documentation

• Handle inquiries related to staff accounts.
• Execute opening and closing of staff accounts.
• Ensure proper completion of forms and observe KYC policies and Central Bank instructions.

Finance Account Documentation

• Handle inquiries related to finance and covered cards.
• Maintain customer files properly.
• Prepare finance applications and obtain necessary approvals.
• Input data in the system.
• Ensure proper completion of forms.

Payroll Processing

• Enter payroll transactions.
• Calculate and enter overtime transactions.
• Prepare various payment memos and invoices.
• Prepare advance leave salary documentation.
• Prepare and update advance reports.
• Assist in preparation of JVs and GLs reports and entries.

Staff Management and Coordination

• Manage subordinates.
• Plan subordinate training and appraisals.

Compliance and Improvement

• Comply with and perform key operational controls as required in ADIB's policies and procedures in day-to-day operations.
• Assist CRM to recommend workflow changes leading to process improvements to the branch manager at least once a year.
• Provide support in preparing detailed responses to internal audit and ICD comments relating to financial products and financial staff services.

General Duties

• Perform other tasks specified by Management.

Skills & Competencies

• Broad knowledge of ADIB's Retail Banking financial products and services.
• Thorough knowledge of ADIB's Retail Credit and Operational Policies and Procedures.
• Good knowledge of UAE banking practices, regulations, and risks.
• Thorough knowledge of all regulations issued by Central Bank of UAE.
• General awareness of competitors in the local market.
• Fair knowledge of service standards.
• Training skills.
• Sales skills.
• Management Information skills.
• Computer skills.