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Role Overview
Oracle is seeking an experienced Senior Technical Consultant (Senior Advanced Services Engineer) to join Oracle Health in a hands-on technical role focused on designing, developing, configuring, integrating, and supporting Oracle Health Revenue Cycle Management solutions.
Company Overview
Oracle Health is developing patient- and provider-centric solutions rapidly and securely, leveraging Oracle Cloud Infrastructure (OCI) across patient, provider, payor, public, population health, and life science industries. The organization applies artificial intelligence, machine learning, large language models, learning networks, and data intelligence and analytics embedded into its solutions.
Role Purpose
This hands-on technical role focuses on designing, developing, configuring, integrating, and supporting Oracle Health applications. You will work closely with Solution Architects, Functional Consultants, and business stakeholders to deliver scalable, high-quality solutions that support healthcare revenue cycle operations, with deep knowledge of Registration, Scheduling, Charge Services, Patient Accounting, Billing, Claims, and Health Information Management (HIM).
Key Responsibilities
Design & Development
- Design, develop, test, and deploy custom Oracle Health solutions using CCL, DiscernDev, MPage, Java, and related development tools.
- Develop and maintain custom components, scripts, reports, and interfaces to support Revenue Cycle Management requirements.
Configuration & Support
- Configure and support Oracle Health RCM modules, including Registration, Scheduling, Charge Services, Patient Accounting, Billing, Claims, and HIM.
- Develop and maintain Health Plan configurations, Contractual Discounts, payer rules, and claim submission logic to support business and regulatory requirements.
Integration & Systems
- Design, develop, and troubleshoot integrations between Oracle Health and external healthcare systems, including Health Insurance Post Offices.
- Develop interfaces and integrations using HL7, FHIR, REST APIs, SOAP Web Services, XML, and JSON.
Analysis & Optimization
- Perform system analysis, debugging, root cause analysis, and issue resolution for production and project-related incidents.
- Optimize application performance and ensure high availability of custom solutions.
Testing & Deployment
- Develop unit tests and support system integration testing, user acceptance testing, and production deployments.
- Provide technical support during implementation, go-live, and post-production activities.
Collaboration & Documentation
- Participate in technical design sessions and provide development estimates for project deliverables.
- Collaborate with Functional Consultants, Business Analysts, Solution Architects, and Infrastructure teams to deliver technical solutions.
- Prepare technical documentation, code documentation, and deployment guides.
- Follow development standards, coding best practices, and change management processes.
Qualifications & Experience
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
- Minimum 5 years of experience in system development.
- Extensive hands-on experience with .Net and Java.
- Strong SQL development experience.
- Experience with source control, deployment processes, and production support.
- Healthcare Information Systems (HIS) and/or Oracle Health (Cerner) solutions experience (preferred).
- Hands-on experience developing Oracle Health solutions using CCL, DiscernDev, and Custom MPage Development (preferred).
- Experience supporting Oracle Health Revenue Cycle Management modules, including Registration, Scheduling, Charge Services, Patient Accounting, Billing, Claims, and HIM (preferred).
- Experience integrating with Health Insurance Post Offices (preferred).
- Strong understanding of healthcare revenue cycle processes, payer workflows, Health Plan configuration, Contractual Discounts, charge capture, and claim processing (preferred).
Skills & Competencies
- Strong troubleshooting, debugging, and performance optimization skills.
- Excellent English communication skills, both verbal and written.
- Excellent analytical, problem-solving, and documentation skills.
- Strong stakeholder management and communication skills.
- Proactive and detail-oriented with a focus on quality and results.
- Ability to work under pressure, handle multiple priorities, and meet tight deadlines.
- Passion for healthcare innovation and operational excellence.
Additional Information
- Willingness to travel and support on-site as needed.
- Oracle offers competitive benefits including flexible medical, life insurance, and retirement options.
- Employees are encouraged to give back to their communities through volunteer programs.
- Oracle is an Equal Employment Opportunity Employer and is committed to including people with disabilities at all stages of the employment process. Accommodation requests may be submitted to accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.